Kate Spade Client Experience Associate

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Location
USA
└New York
└New York
Seniority
Entry-Level
Posted
Apr 1, 2026

About Kate Spade

Kate Spade is a globally recognised contemporary lifestyle brand known for its playful, colorful aesthetic across handbags, accessories and ready-to-wear. The label operates within the larger Tapestry portfolio, combining strong creative identity with global retail and wholesale distribution. As an employer, Kate Spade emphasises design-led merchandising and client-facing excellence within boutique and department store environments.

Kate Spade — Sales Associate in New York, NY. Join a design-led team to deliver exceptional client service and drive retail sales.

Role & Responsibilities

  • Deliver exceptional, personalised client service and cultivate long-term client relationships through proactive clienteling and follow-up.
  • Achieve and exceed individual and store sales targets through consultative selling, product storytelling and upselling complementary items.
  • Operate the point-of-sale (POS) system accurately, handle transactions, returns and ensure cash management procedures are followed.
  • Maintain visual merchandising standards: execute floor moves, replenish stock, ensure displays reflect seasonal campaigns and brand guidelines.
  • Support inventory control: receive and process deliveries, conduct stock counts and maintain organised stockroom procedures.
  • Contribute to a collaborative store environment by supporting store operations, team goals, and ad-hoc tasks such as events and private shopping appointments.

Qualifications

  • Proven retail sales experience, preferably within fashion or luxury brands.
  • Demonstrable ability to meet sales targets and deliver measurable results.
  • Excellent interpersonal and communication skills with a client-focused mindset.
  • Comfort with POS transactions, cash handling and basic inventory processes.
  • Flexible availability including evenings, weekends and peak retail periods.

Skills

Clienteling Point-of-sale (POS) operations CRM familiarity Visual merchandising execution Inventory management Cash handling Product storytelling and styling Microsoft Office (Word, Excel) and basic digital literacy

Experience

Typically 1+ years of retail sales experience is required, with preference given to candidates who have worked in fashion or luxury retail and who can demonstrate consistent sales performance and client development.

Education

High school diploma or equivalent; post-secondary education in fashion, retail or business is advantageous but not required.

Workplace

This position is based in New York, New York, USA.

Culture

Kate Spade cultivates a spirited, design-driven retail culture that prizes creativity, colour and attention to client experience. Teams operate in a collaborative boutique environment where visual standards, product expertise and personalised service are central to daily work.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kate Spade, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Sales Advisor», «Client Advisor», «Retail Associate», «Style Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.