Kate Spade Client Advisor

About Kate Spade

Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.

The Retail Sales Associate serves as a knowledgeable stylist, helping customers choose products that suit their aesthetic and lifestyle while introducing ways to incorporate Kate Spade products into their wardrobes. The role combines customer engagement, styling, sales, and store operations, with a flexible part-time schedule and temporary employment; the base pay range is $15.00–$19.25 per hour.

Role & Responsibilities

• Welcome customers confidently and warmly, demonstrating strong product knowledge.
• Listen actively and ask insightful follow-up questions to understand customer needs.
• Provide styling advice, suggest complementary products, and create complete looks.
• Show customers creative ways to wear products and encourage exploration of new styles.
• Guide customers through purchase decisions and deliver a seamless checkout experience.
• Reinforce and celebrate customer choices, encouraging them to return.
• Drive results through strong customer connections and product storytelling.
• Demonstrate in-depth knowledge of the brand and product attributes across all categories.
• Maintain operational excellence, including stockroom organization and point-of-sale transactions.
• Give and receive feedback honestly and constructively.
• Lift at least 25 lbs. regularly and up to 50 lbs. occasionally; climb, bend, kneel, and maneuver around the sales floor and stockroom.

Qualifications

• Professional selling skills, with exceptional interpersonal and communication abilities.
• Prior experience in a retail environment.
• Ability to multitask, prioritize, and collaborate in a team setting.
• Social media awareness and willingness to learn omni-channel and virtual selling techniques.
• English proficiency or proficiency in the local market language.
• Ability to work a flexible schedule, including nights, weekends, busy season, high-traffic retail days, and public holidays.

Skills

Experience

Prior experience in a retail environment.

Workplace

Compensation

The base compensation for this position ranges from USD 15 to USD 19.25 per hour.

Benefits

Medical, dental, and vision insurance; 401(k); paid paternity and maternity leave; commuter benefits; disability insurance; tuition assistance.

Culture

Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.