Kate Spade Client Advisor
- Location
- Seniority
- Mid-Level
- Posted
- Apr 1, 2026
About Kate Spade
Kate Spade is an international lifestyle brand known for its modern, playful aesthetic across handbags, accessories and ready-to-wear. As part of the Tapestry, Inc. portfolio, the label operates global retail stores and emphasizes elevated customer service, design-led merchandising and experiential retail.
Kate Spade — Sales Associate in New York, NY. Deliver elevated client service and drive sales in a flagship retail environment.
Role & Responsibilities
- Deliver elevated, personalised client service to cultivate long-term customer relationships and maximise lifetime value.
- Achieve and exceed individual and store sales targets through proactive clienteling, upselling and cross-selling.
- Maintain expert product knowledge across collections and communicate brand heritage and craftsmanship to clients.
- Operate point-of-sale systems, process transactions, returns and exchanges accurately, and ensure cash-handling procedures are followed.
- Support visual merchandising and floor standards to uphold brand presentation, including stock replenishment and store housekeeping.
- Participate in store events, promotional activities and targeted outreach to drive footfall and conversion.
Qualifications
- Proven track record of sales performance in a retail or luxury environment; demonstrable ability to meet targets.
- Excellent interpersonal and communication skills with a client-centric mindset.
- Flexibility to work retail hours including evenings, weekends and peak seasons; reliable punctuality and professional presentation.
- Right to work in the country of employment and ability to perform standing, lifting and other physical tasks associated with store operations.
Skills
Experience
Typically 2+ years of frontline retail experience, preferably within premium or designer brands, with proven sales results and client-development capability.
Education
High school diploma or equivalent; vocational qualifications in retail, fashion or hospitality are advantageous but not required.
Workplace
This position is based in New York City, New York, USA.
Culture
Kate Spade cultivates a spirited, design-forward retail environment that prizes creativity, refined service and individual expression. Teams are trained to deliver polished client experiences while contributing to a collaborative, customer-focused store culture.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kate Spade, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Retail Sales Specialist», «Customer Experience Associate», «Boutique Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.