Kate Spade Client Advisor

Location
Seniority Mid-Level
Posted ✦ Today
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Kate Spade — Sales Associate in New York, NY. Deliver elevated client service and drive sales in a flagship retail environment.

Overview

Kate Spade is an international lifestyle brand known for its modern, playful aesthetic across handbags, accessories and ready-to-wear. As part of the Tapestry, Inc. portfolio, the label operates global retail stores and emphasizes elevated customer service, design-led merchandising and experiential retail.

Role & Responsibilities

  • Deliver elevated, personalised client service to cultivate long-term customer relationships and maximise lifetime value.
  • Achieve and exceed individual and store sales targets through proactive clienteling, upselling and cross-selling.
  • Maintain expert product knowledge across collections and communicate brand heritage and craftsmanship to clients.
  • Operate point-of-sale systems, process transactions, returns and exchanges accurately, and ensure cash-handling procedures are followed.
  • Support visual merchandising and floor standards to uphold brand presentation, including stock replenishment and store housekeeping.
  • Participate in store events, promotional activities and targeted outreach to drive footfall and conversion.

Qualifications

  • Proven track record of sales performance in a retail or luxury environment; demonstrable ability to meet targets.
  • Excellent interpersonal and communication skills with a client-centric mindset.
  • Flexibility to work retail hours including evenings, weekends and peak seasons; reliable punctuality and professional presentation.
  • Right to work in the country of employment and ability to perform standing, lifting and other physical tasks associated with store operations.

Skills

Clienteling Visual merchandising Cash handling and POS operation Inventory management and stock control Upselling and cross-selling techniques Product knowledge and assortment presentation

Experience

Typically 2+ years of frontline retail experience, preferably within premium or designer brands, with proven sales results and client-development capability.

Education

High school diploma or equivalent; vocational qualifications in retail, fashion or hospitality are advantageous but not required.

Workplace

This position is based in New York City, New York, USA. Cerulean lists 38 open roles in New York City, including 10 posted recently. The broader New York area accounts for 1.748 active listings on Cerulean, 1172 of which are new. In USA as a whole, Cerulean currently features 3.470 open positions, with 1322 posted this week.

Culture

Kate Spade cultivates a spirited, design-forward retail environment that prizes creativity, refined service and individual expression. Teams are trained to deliver polished client experiences while contributing to a collaborative, customer-focused store culture.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.