Kate Spade Client Advisor III
About Kate Spade
Kate Spade is a globally recognised American lifestyle brand known for its playful aesthetic and refined accessory and ready-to-wear collections. The label is part of Tapestry, Inc., a luxury house that includes other premium fashion brands; as an employer it emphasises creative design, elevated customer experience and international retail excellence.
Kate Spade — Sales Associate III in New York, NY. Lead luxury retail sales, client service and merchandising at a flagship store.
Role & Responsibilities
- Deliver exceptional, personalised client service to drive sales and build lasting customer relationships across in-store and omnichannel touchpoints.
- Achieve and exceed individual and store sales targets through active selling, clienteling, follow-ups and targeted outreach.
- Execute visual merchandising standards and implement floor moves, product launches and seasonal resets to reflect brand directives.
- Manage point-of-sale transactions, returns and loss-prevention procedures while maintaining accurate cash handling and till reconciliation.
- Maintain store inventory integrity through receiving, replenishment, stockroom organisation and regular cycle counts.
- Contribute to a collaborative store environment by coaching junior staff, sharing product knowledge and supporting daily operational needs.
Qualifications
- Proven track record in luxury or premium retail sales with demonstrated ability to meet KPIs and sales targets.
- Strong interpersonal skills with a client-first mentality and the ability to build high-value client relationships.
- Excellent visual merchandising sensibility and attention to detail consistent with brand presentation standards.
- Reliable numeracy and administration skills for POS, cash handling and basic inventory control.
- Flexibility to work retail hours including weekends, evenings and peak seasonal periods.
Skills
Experience
Typically 2–4 years of progressive experience in luxury or premium retail environments, with tangible achievements in sales performance and client development. Experience mentoring junior colleagues or leading sales initiatives is desirable.
Education
High school diploma or equivalent; post-secondary coursework or vocational training in retail, fashion or hospitality preferred.
Workplace
The successful candidate will be located in New York, New York, USA.
Culture
Kate Spade fosters a creative, design-led culture with an emphasis on joyful, elevated customer experiences. As part of Tapestry, the brand balances global brand standards with local retail autonomy, encouraging collaboration, professional development and a strong service ethos within stores.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kate Spade, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate III», «Senior Sales Associate», «Luxury Retail Consultant», «Senior Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.