Kate Spade Client Advisor — Boutique

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Location
New YorkNew YorkUSA
Seniority
Mid-Level
Posted
Apr 1, 2026

About Kate Spade

Kate Spade is a design-driven American lifestyle brand known for its colorful aesthetic and modern accessories. Operated under the Tapestry, Inc. portfolio, the label emphasizes thoughtful craftsmanship, distinctive retail experiences and aspirational product storytelling across global flagship stores and wholesale partners.

Kate Spade — New York is hiring a Sales Associate III to deliver luxury client service, drive in-store sales, and support boutique operations.

Role & Responsibilities

  • Deliver elevated, personalized client service consistent with Kate Spade’s brand standards, converting interactions into sustained client relationships.
  • Proactively manage a curated clientele through clienteling activities, CRM updates and tailored follow-up to maximise repeat business and average transaction value.
  • Achieve and exceed individual and store sales targets through consultative selling, cross-selling and effective use of merchandising techniques.
  • Execute visual merchandising and floor presentation directives to maintain brand aesthetics and drive product discoverability.
  • Process transactions accurately and efficiently using point-of-sale systems; manage returns, exchanges and customer inquiries with discretion.
  • Support inventory control procedures, including stock replenishment, cycle counts and shrinkage prevention measures.
  • Mentor and coach junior sales staff on product knowledge, service standards and sales techniques; deputise for store leadership as required.
  • Collaborate with store management on local initiatives, events and omnichannel fulfilment (click-and-collect, ship-from-store) to enhance customer experience.

Qualifications

  • High school diploma or equivalent required; postsecondary education in fashion, retail or business is preferred.
  • Proven track record in luxury or premium retail, with measurable sales performance.
  • Exceptional interpersonal and communication skills; aptitude for cultivating long-term client relationships.
  • Flexible availability including evenings, weekends and peak retail periods.
  • Right to work in the United States (or applicable local jurisdiction) without employer sponsorship.

Skills

Clienteling and relationship management Visual merchandising and floor presentation Point-of-sale operation and cash handling Inventory management and stock control Consultative selling and upselling Loss prevention and shrink control Customer Relationship Management (CRM) data entry

Experience

Typically 3+ years in luxury or premium retail sales with demonstrated success in client development, meeting sales KPIs and contributing to store operations. Experience mentoring peers or taking on senior individual-contributor responsibilities is preferred.

Education

High school diploma or equivalent required; tertiary qualification in fashion, retail, merchandising or business is preferred.

Workplace

This position is based in New York, New York, USA.

Culture

The workplace culture favours creative expression, meticulous attention to brand presentation and an unwavering commitment to elevated client service. Employees are expected to be collaborative, brand-ambassadors who balance commercial discipline with a playful, design-led spirit.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kate Spade, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate III», «Retail Sales Advisor», «Boutique Sales Specialist», «Senior Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.