Kate Spade Boutique Supervisor
- Seniority
- Supervisor
- Posted
- Apr 1, 2026
About Kate Spade
Kate Spade New York is a design-led lifestyle brand celebrated for its playful yet sophisticated handbags, accessories and ready-to-wear. The label is part of the Tapestry, Inc. portfolio and operates within a global retail network that emphasizes fashion, creativity and premium customer service.
Kate Spade New York — Store Supervisor in New York. Lead boutique operations, coach teams and deliver luxury client experiences.
Role & Responsibilities
- Lead daily store operations to meet sales targets, KPIs and visual standards across the sales floor.
- Coach, mentor and schedule sales staff; deliver regular performance feedback and support career development.
- Ensure exemplary luxury client service and personalised clienteling to drive repeat business and lifetime value.
- Oversee merchandising and presentation standards, including floor moves, visual displays and inventory replenishment.
- Manage cash handling, point-of-sale reconciliation and basic administrative duties in accordance with company policy.
- Support loss-prevention procedures and maintain store safety, security and compliance standards.
- Collaborate with district management on promotions, product launches and local marketing initiatives.
Qualifications
- Proven leadership and people-management skills with the ability to motivate a retail team.
- Excellent verbal communication and interpersonal skills tailored to a premium customer base.
- Strong numerical literacy and proven experience achieving sales targets and KPIs.
- Organisational proficiency, including shift rostering, stock control and basic administrative tasks.
- Flexible availability, including weekends, evenings and peak seasonal periods; legal right to work in the country of employment.
Skills
Experience
Typically 2+ years of retail experience with at least 1 year in a supervisory or lead role; prior experience within premium or luxury fashion retail strongly preferred.
Education
High school diploma or equivalent required; associate or bachelor’s degree in business, retail management, fashion or a related discipline preferred.
Workplace
This position is based in New York, New York, USA.
Culture
Kate Spade blends creativity with commercial acumen in a collaborative, design-forward workplace. The brand prizes polished customer service, attention to detail and a fast-paced retail environment that rewards initiative and development.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kate Spade, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Supervisor», «Retail Supervisor», «Sales Floor Supervisor», «Customer Experience Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.