Kate Spade Boutique Sales Associate

Location
Seniority Mid-Level
Posted ✦ Today
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Kate Spade — Sales Associate III in New York, NY: client-facing retail role in a boutique setting, focused on sales, clienteling and merchandising.

Overview

Kate Spade is an international lifestyle brand known for its playful, modern aesthetic across handbags, accessories and ready-to-wear. As part of the Tapestry portfolio, the brand operates a global network of boutiques and wholesale partners and offers opportunities for retail professionals to develop expertise in clienteling, visual merchandising and premium customer service within an aspirational fashion environment.

Role & Responsibilities

  • Deliver exceptional, personalised client service to achieve sales targets and cultivate repeat clientele.
  • Conduct active clienteling and CRM follow-up to grow lifetime customer value and meeting KPIs.
  • Maintain merchandising standards and execute visual directives to ensure in-store brand presentation.
  • Operate point-of-sale systems accurately; manage transactions, returns and gift services.
  • Support inventory control, receiving, stock replenishment and cycle counts; report discrepancies.
  • Uphold loss-prevention procedures and ensure cash-handling integrity.
  • Contribute to boutique events, product launches and store-level marketing activities.
  • Collaborate with store leadership to identify sales opportunities and optimise the client experience.

Qualifications

  • Proven track record of achieving retail sales targets, preferably within luxury or premium brands.
  • Polished interpersonal skills with the ability to build rapport and long-term client relationships.
  • Strong visual awareness and attention to detail to implement merchandising standards.
  • Reliable availability including weekends, evenings and holiday trading periods.
  • Professional appearance and discretion when handling client information and transactions.

Skills

Clienteling and relationship management Visual merchandising and store presentation Point-of-sale (POS) operation and cash handling Inventory control and stock replenishment Sales planning and KPI-driven selling Effective verbal communication and active listening

Experience

Minimum of 2 years' retail sales experience, preferably in a luxury, designer or premium boutique environment, with demonstrable success meeting individual sales targets and participating in clienteling programmes.

Education

High school diploma or equivalent; post-secondary study in retail, fashion or business is advantageous but not required.

Workplace

The role is situated in New York, New York, USA. There are currently 1.629 open positions in New York on Cerulean, with 1154 added recently. Within New York, Cerulean currently features 1.748 open roles, including 1172 recent additions. Across USA, Cerulean lists 3.470 open roles — 1322 of them newly added.

Culture

The brand fosters a creative, customer-focused retail culture that values design sensibility and spirited service. Team members typically work in collaborative boutique environments where attention to detail, brand advocacy and professional development are encouraged within the larger Tapestry group.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.