Kate Spade Boutique Sales Advisor

Location
Seniority Mid-Level
Posted ✦ Today
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Kate Spade Sales Associate III in New York — deliver luxury client service, drive sales and maintain boutique standards.

Overview

Kate Spade is an American design house celebrated for its spirited, modern approach to handbags, accessories and ready-to-wear. Now part of the Tapestry group, the brand combines fashion-led creativity with a global retail footprint and a strong emphasis on elevated customer experiences in boutique environments.

Role & Responsibilities

  • Deliver warm, personalized client service and build lasting client relationships through proactive outreach and clienteling.
  • Drive store sales and achieve individual and team KPIs through attentive selling, upselling and product expertise.
  • Execute merchandising standards and visual directives to maintain boutique presentation and seasonal floor sets.
  • Operate point-of-sale (POS) systems accurately, process transactions, returns and exchanges, and perform daily cash reconciliation.
  • Manage stockroom procedures including receiving, replenishment, inventory counts and loss-prevention practices.
  • Use the store CRM to log client interactions, follow up on leads and support appointment bookings and private shopping events.
  • Support and mentor less-experienced sales staff; assist with moments of increased traffic and store events.

Qualifications

  • Proven success in retail sales, preferably within luxury, premium fashion or accessories.
  • Demonstrable ability to meet and exceed sales targets and KPIs.
  • Professional presentation and polished interpersonal manner appropriate for a luxury brand.
  • Flexible availability, including weekends, evenings and holidays as required by retail schedules.
  • Legal eligibility to work in the United States.

Skills

Clienteling Visual merchandising Point-of-sale (POS) transactions Inventory management Sales reporting and KPI attainment Cash handling and reconciliation Customer relationship management (CRM) Loss prevention Product knowledge across accessories and womenswear Strong communication and interpersonal skills

Experience

Typically 2+ years of frontline retail experience, with prior exposure to luxury or premium fashion preferred; experience mentoring or supervising junior sales staff is an advantage.

Education

High school diploma or equivalent; additional coursework or certification in retail, fashion or business is advantageous.

Workplace

The role is situated in New York, New York, USA. There are currently 1.629 open positions in New York on Cerulean, with 1154 added recently. Within New York, Cerulean currently features 1.748 open roles, including 1172 recent additions. Across USA, Cerulean lists 3.470 open roles — 1322 of them newly added.

Culture

Kate Spade cultivates a playful, design-forward retail culture grounded in excellent client service and attention to detail. The workplace is collaborative and fast-paced, with a focus on creativity, personal style and delivering memorable in-store experiences.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.