Kate Spade Assistant Store Manager
Kate Spade — Assistant Store Leader in New York, NY. Lead sales, operations and team development in a flagship boutique delivering luxury client experiences.
Overview
Kate Spade is a globally recognised lifestyle and fashion house known for its spirited, modern aesthetic and accessible luxury. The brand operates boutiques and wholesale channels worldwide and is part of the Tapestry, Inc. portfolio, benefitting from the operational scale and retail expertise of a leading luxury group.
Role & Responsibilities
- Support the Store Leader in achieving sales targets and store KPIs through daily coaching, performance management and frontline leadership.
- Deliver exceptional luxury client experiences via active clienteling, personalised service and post‑sale follow-up to drive retention and lifetime value.
- Oversee visual merchandising and store standards to ensure adherence to brand guidelines and highest presentation quality.
- Manage daily store operations including opening/closing procedures, cash handling, POS reconciliation and scheduling.
- Control inventory through receiving, stock replenishment, cycle counts and shrinkage prevention measures.
- Train, mentor and develop sales associates to elevate product knowledge, selling skills and customer engagement.
- Enforce loss‑prevention protocols and maintain a safe, compliant retail environment.
- Partner with regional leadership on local marketing initiatives, events and promotional execution.
Qualifications
- Proven supervisory experience in retail, preferably within premium or contemporary fashion (typically 2+ years in a supervisory role).
- Demonstrable track record of meeting or exceeding sales targets and managing store KPIs.
- Strong customer service orientation with experience in high‑touch clienteling and relationship building.
- Excellent interpersonal and communication skills, with the ability to coach and motivate a diverse team.
- Sound numerical aptitude and experience with cash reconciliation and basic retail finance processes.
- Flexibility to work retail hours, including evenings, weekends and public holidays.
Skills
Experience
Typically 2–4 years of retail experience with at least 1–2 years in a supervisory or assistant manager capacity within fashion or lifestyle retail; prior exposure to luxury or premium brands is highly desirable.
Education
High school diploma or equivalent required; Bachelor’s degree in Business, Retail Management, Fashion or related field preferred.
Workplace
This position is based in New York, New York, USA. Cerulean lists 1.625 open roles in New York, including 1148 posted recently. The broader New York area accounts for 1.746 active listings on Cerulean, 1169 of which are new. In USA as a whole, Cerulean currently features 3.480 open positions, with 1337 posted this week.
Culture
The Kate Spade retail environment emphasises playful sophistication, attention to detail and warm, personalised customer interactions. As part of Tapestry, the brand combines creative product storytelling with rigorous retail discipline, fostering a collaborative workplace focused on professional development and elevated in‑store experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.