Kate Spade Assistant Store Manager

About Kate Spade

Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.

Kate Spade seeks an Assistant Store Manager to partner with the Store Leader on sales, client experience, team development, visual standards, and store operations. The role is full-time and requires a flexible schedule, including nights, weekends, peak season, high-traffic retail days, and public holidays; base pay is $18.50–$29.00 per hour.

Role & Responsibilities

• Partner with the Store Leader to maximize store productivity and profitability through leadership, coaching, and operational excellence.
• Set the tone on the sales floor, elevate service through omni-channel and virtual selling, and create an inclusive environment where associates can thrive authentically.
• Model Kate Spade Service behaviors and selling standards, and lead a high-energy, client-focused environment.
• Drive omni-channel and virtual selling; ensure clienteling through client books, outreach, and loyalty programs.
• Empower the team to personalize experiences and resolve customer issues effectively.
• Lead customer data capture to support marketing and repeat business.
• Recruit, onboard, and develop diverse talent; provide coaching and manage underperformance.
• Set clear goals, review KPIs (traffic, conversion, UPT, AUR), and coach to results.
• Act as Store Leader in their absence and foster an inclusive, motivating culture.
• Build community networks to support recruiting and brand awareness.
• Own store sales plans and forecasts; create action plans to address business opportunities.
• Inspire the team to exceed performance standards across all selling channels.
• Partner with corporate teams to analyze market data and optimize strategies.
• Champion Kate Spade’s aesthetic and philosophy; maintain brand and operating standards.
• Execute visual directives and ensure an impeccable store environment.
• Communicate sell-through, stock trends, and customer feedback to improve results.
• Oversee opening and closing procedures, cash handling, and facility security.
• Manage schedules and payroll budgets; adjust staffing to business needs.
• Ensure compliance with policies, safety, and loss prevention standards.
• Support inventory management, cycle counts, and shipment accuracy.
• Manage live-stream shopping sessions and leverage social media trends to drive engagement.

Qualifications

• At least 2 years of retail management experience in fashion, lifestyle, or a comparable environment; a combination of education and experience will be considered.
• Strong leadership, communication, and organizational skills.
• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook; experience with retail systems.
• Ability to analyze selling reports, identify trends, and react quickly.
• Ability to work a flexible schedule, including nights, weekends, peak busy season, high-traffic retail days, and public holidays.
• Ability to regularly lift at least 25 lbs (up to 50 lbs occasionally), climb, bend, kneel, and maneuver around the sales floor and stockroom.

Skills

Experience

At least 2 years of retail management experience in fashion, lifestyle, or a comparable environment.

Workplace

Compensation

The base compensation for this position ranges from USD 18.50 to USD 29 per hour.

Benefits

Medical, dental, vision, disability insurance, 401(k), paid parental leave, commuter benefits, and tuition assistance.

Culture

Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.