- Location
- 5000 Canoe Pass Way, Suite 162 (View map)Tsawwassen, BC V4M 0B3Canada
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $25–35/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 6, 2026
About Kate Spade
Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.
Kate Spade New York seeks an Assistant Store Leader to partner with the Store Leader in maximizing store productivity and profitability through strategic leadership, coaching, and operational excellence. The successful candidate will elevate service across omni-channel and virtual selling platforms, build an inclusive team culture, and drive performance across key retail metrics. This position requires a versatile professional capable of executing brand standards, developing talent, and managing complex store operations while fostering an environment where associates thrive.
Role & Responsibilities
- Model Kate Spade service behaviors and selling standards; lead a high-energy, client-focused sales floor environment
- Drive omni-channel and virtual selling initiatives; ensure clienteling through client books, outreach, and loyalty programs
- Empower the team to personalize customer experiences and resolve issues effectively; lead customer data capture to support marketing and repeat business
- Recruit, onboard, and develop diverse talent; provide coaching, manage underperformance, and act as Store Leader in their absence
- Set clear performance goals and review KPIs (traffic, conversion, UPT, AUR); coach team members to achieve results
- Own store sales plans and forecasts; create action plans to address business opportunities and inspire the team to exceed performance standards
- Champion Kate Spade's aesthetic and philosophy; maintain brand and operating standards; execute visual directives and ensure store environment excellence
- Oversee opening and closing procedures, cash handling, facility security, and schedule management; manage payroll budgets and adjust staffing to business needs
- Ensure compliance with policies, safety, and loss prevention standards; support inventory management, cycle counts, and shipment accuracy
- Manage live stream shopping sessions and leverage social media trends to drive customer engagement
Qualifications
- 2+ years of retail management experience in fashion, lifestyle, or comparable environment
- Strong leadership, communication, and organizational skills
- Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook; experience with retail management systems
- Ability to analyze selling reports, identify trends, and react quickly to market changes
- Ability to lift at least 25 lbs regularly (up to 50 lbs occasionally), climb, bend, kneel, and maneuver sales floor and stockroom
Skills
Experience
2+ years of retail management experience in fashion, lifestyle retailing, or comparable environment. A combination of relevant education and professional experience will be considered.
Education
No specific educational requirements stated; high school diploma or equivalent is typically expected in retail leadership roles, though a combination of education and relevant experience will be considered.
Workplace
The role is situated in Tsawwassen, British Columbia, Canada — conveniently close to Vancouver.
Explore jobs in British Columbia or in Canada.
Compensation
The base compensation for this position ranges from CAD 25 to CAD 35 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance, Tuition assistance
Culture
Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kate Spade, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Store Manager», «Retail Operations Lead», «Store Leadership Associate», «Sales Operations Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.