Kate Spade Assistant Store Leader

About Kate Spade

Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.

Role & Responsibilities

• Model Kate Spade service behaviors and selling standards, leading a high-energy, client-focused environment on the sales floor
• Drive omni-channel and virtual selling initiatives; ensure effective clienteling through client books, outreach programs, and loyalty programs
• Empower team members to personalize customer experiences and resolve service issues effectively
• Lead customer data capture initiatives to support marketing campaigns and repeat business development
• Recruit, onboard, and develop diverse talent; provide coaching and manage performance issues
• Set clear performance goals, review KPIs including traffic, conversion, UPT, and AUR, and coach the team toward results
• Act as Store Leader in their absence; foster an inclusive and motivating team culture
• Build community networks to support recruitment efforts and enhance brand awareness
• Own store sales plans and forecasts; create action plans to address business opportunities and market gaps
• Inspire the team to exceed performance standards across all selling channels
• Partner with corporate teams to analyze market data and optimize sales strategies
• Champion Kate Spade's aesthetic and brand philosophy; maintain brand and operating standards throughout the store
• Execute visual merchandising directives and ensure an impeccable store environment
• Communicate sell-through data, stock trends, and customer feedback to corporate teams
• Oversee opening and closing procedures, cash handling, and facility security
• Manage staff schedules and payroll budgets; adjust staffing levels to meet business demands
• Ensure compliance with all policies, safety protocols, and loss prevention standards
• Support inventory management, cycle counts, and shipment accuracy
• Manage live stream shopping sessions and leverage social media trends to drive customer engagement

Qualifications

• Minimum 2+ years of retail management experience in fashion, lifestyle, or comparable environment
• Strong leadership, communication, and organizational skills
• Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook
• Experience with retail management systems
• Ability to analyze selling reports, identify trends, and respond quickly to market changes
• Strong English language proficiency
• Ability to lift at least 25 lbs. regularly and up to 50 lbs. occasionally
• Ability to climb, bend, kneel, and maneuver throughout sales floor and stockroom
• Flexibility to work varying schedules including nights, weekends, and peak retail seasons

Skills

Experience

2+ years of retail management experience in fashion, lifestyle, or comparable retail environment. A combination of relevant education and experience will be considered.

Education

No specific educational qualification stated; equivalent combination of education and retail management experience will be considered.

Workplace

Compensation

The base compensation for this position ranges from USD 25 to USD 35 per hour.

Benefits

Medical insurance, Dental insurance, Vision insurance, 401(K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance, Tuition assistance

Culture

Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.