- Location
- 2800 West Big Beaver Road, Space R246 (View map)Troy, MI 48084USA
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 29, 2026
About Kate Spade
Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.
Kate Spade seeks an Assistant Store Leader in Troy, Michigan, to partner with the Store Leader on sales, client experience, team development, visual standards, and store operations. The role is full-time and requires at least 2 years of relevant retail management experience, proficiency with Microsoft Office, and schedule flexibility, including nights, weekends, peak season, and public holidays.
Role & Responsibilities
- Partner with the Store Leader to maximize store productivity and profitability through leadership, coaching, and operational excellence.
- Model Kate Spade Service behaviors and selling standards, and lead a high-energy, client-focused environment.
- Drive omni-channel and virtual selling; ensure clienteling through client books, outreach, and loyalty programs.
- Empower the team to personalize customer experiences and resolve issues effectively.
- Lead customer data capture to support marketing and repeat business.
- Recruit, onboard, and develop diverse talent; provide coaching and manage underperformance.
- Set clear goals, review KPIs including traffic, conversion, UPT, and AUR, and coach to results.
- Act as Store Leader in their absence and foster an inclusive, motivating culture.
- Build community networks to support recruiting and brand awareness.
- Own store sales plans and forecasts; create action plans to address business opportunities.
- Inspire the team to exceed performance standards across all selling channels.
- Partner with corporate teams to analyze market data and optimize strategies.
- Champion Kate Spade’s aesthetic and philosophy; maintain brand and operating standards.
- Execute visual directives and ensure an impeccable store environment.
- Communicate sell-through, stock trends, and customer feedback to improve results.
- Oversee opening and closing procedures, cash handling, and facility security.
- Manage schedules and payroll budgets; adjust staffing to business needs.
- Ensure compliance with policies, safety, and loss prevention standards.
- Support inventory management, cycle counts, and shipment accuracy.
- Manage live-stream shopping sessions and leverage social media trends to drive engagement.
- Work a flexible schedule to meet business needs, including nights, weekends, peak busy season, high-traffic retail days, and public holidays.
- Regularly lift at least 25 lbs and occasionally up to 50 lbs; climb, bend, kneel, and maneuver around the sales floor and stockroom.
Qualifications
- At least 2 years of retail management experience in fashion, lifestyle, or a comparable environment; a combination of education and experience will be considered.
- Strong leadership, communication, and organizational skills.
- Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook; experience with retail systems.
- Ability to analyze selling reports, identify trends, and react quickly.
- Strong English language proficiency (for EU).
Skills
Experience
At least 2 years of retail management experience in fashion, lifestyle, or a comparable environment.
Workplace
The successful candidate will be located in Troy, Michigan, USA, with easy access to Detroit.
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Benefits
Medical, dental, and vision insurance; 401(k); paid paternity and maternity leave; commuter benefits; disability insurance; tuition assistance.
Culture
Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kate Spade, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Store Manager», «Assistant Retail Manager», «Deputy Store Manager», «Assistant Boutique Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.