Kate Spade Assistant Store Leader
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $18.50–31.50/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 10, 2026
About Kate Spade
Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.
Kate Spade New York seeks an Assistant Store Leader in Norfolk, Virginia to drive sales, coach retail teams, and elevate customer service through omni-channel selling.
Role & Responsibilities
- Model Kate Spade service behaviors and selling standards; lead a high-energy, client-focused sales floor environment
- Drive omni-channel and virtual selling initiatives; ensure clienteling through client books, outreach, and loyalty programs
- Empower the team to personalize customer experiences and resolve issues effectively; lead customer data capture to support marketing and repeat business
- Recruit, onboard, and develop diverse talent; provide coaching and manage underperformance
- Set clear performance goals, review key performance indicators (traffic, conversion, units per transaction, average unit retail), and coach the team to results
- Act as Store Leader during their absence; foster an inclusive, motivating culture and build community networks to support recruiting and brand awareness
- Own store sales plans and forecasts; create action plans to address business opportunities and inspire the team to exceed performance standards
- Partner with corporate teams to analyze market data and optimize strategies
- Champion Kate Spade's aesthetic and philosophy; maintain brand and operating standards and execute visual directives
- Communicate sell-through, stock trends, and customer feedback to improve results
- Oversee opening and closing procedures, cash handling, and facility security
- Manage schedules and payroll budgets; adjust staffing to meet business needs
- Ensure compliance with policies, safety, and loss prevention standards; support inventory management and shipment accuracy
- Manage live stream shopping sessions and leverage social media trends to drive customer engagement
Qualifications
- 2+ years of retail management experience in fashion, lifestyle, or comparable environment
- Strong leadership, communication, and organizational skills
- Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook; experience with retail systems
- Ability to analyze selling reports, identify trends, and react quickly to business opportunities
- Strong English language proficiency
- Ability to lift at least 25 lbs regularly (up to 50 lbs occasionally); ability to climb, bend, kneel, and maneuver sales floor and stockroom
Skills
Experience
2+ years of retail management experience in fashion, lifestyle, or comparable retail environment. A combination of education and experience will be considered.
Education
High school diploma or equivalent required; college education is a plus but not required.
Workplace
This position is based in Norfolk, Virginia, USA.
Compensation
The base compensation for this position ranges from USD 18.50 to USD 31.50 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance, Tuition assistance
Culture
Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kate Spade, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Store Manager», «Assistant Manager – Retail», «Store Operations Associate», «Sales Leadership Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.