Kate Spade Assistant Store Leader
Kate Spade Assistant Store Leader — New York, NY. Lead sales, coach teams and deliver exceptional client experiences for the luxury accessories brand.
Overview
Kate Spade is an internationally recognised lifestyle brand celebrated for its playful sophistication and accessible luxury accessories. As part of the Tapestry portfolio, the label combines design-led creativity with a global retail footprint and a strong emphasis on elevated customer service and brand storytelling.
Role & Responsibilities
- Support the Store Leader in delivering sales targets and store KPIs through daily coaching, performance tracking and targeted selling initiatives.
- Lead and motivate the sales team to deliver exceptional client experiences, including proactive clienteling and post‑sale relationship building.
- Coach, develop and conduct performance feedback for store staff; identify training needs and promote internal career progression.
- Manage day-to-day store operations: opening/closing procedures, cash handling, POS reconciliation and banking processes.
- Own stockroom operations and inventory control, including receiving, cycle counts and shrinkage prevention measures.
- Implement and maintain visual merchandising and product presentation standards to reflect brand directives and promotional calendars.
- Ensure adherence to loss prevention, health & safety and company policies; act as duty manager in the Store Leader’s absence.
- Contribute to local marketing initiatives and community outreach to grow brand visibility and client acquisition.
Qualifications
- Proven supervisory experience in a retail environment, preferably within premium or luxury fashion.
- Demonstrable track record of meeting or exceeding sales targets and improving store performance metrics.
- Excellent leadership and team‑building skills with the ability to coach for results and maintain high morale.
- Strong verbal communication and customer service abilities; skilled at resolving escalated client issues.
- Flexible availability including weekends, evenings, and holiday trading periods.
- Legal authorization to work in the hiring country.
Skills
Experience
Typically requires at least 2 years of supervisory experience in retail, with prior success coaching teams, executing visual standards and delivering consistent sales growth—experience in luxury or premium fashion brands is strongly preferred.
Education
High school diploma or equivalent required; bachelor's degree in business, fashion, retail management or a related field preferred.
Workplace
The role is situated in New York, New York, USA. There are currently 1.629 open positions in New York on Cerulean, with 1154 added recently. Within New York, Cerulean currently features 1.748 open roles, including 1172 recent additions. Across USA, Cerulean lists 3.470 open roles — 1322 of them newly added.
Culture
Kate Spade fosters a creative, design-forward workplace where playful optimism and meticulous attention to detail define the brand experience. The retail environment emphasizes collaborative teamwork, continuous learning, and a customer‑centric approach typical of premium fashion houses.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.