Kate Spade Assistant Store Leader

About Kate Spade

Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.

Role & Responsibilities

• Model Kate Spade service behaviors and selling standards; lead a high-energy, client-focused sales environment
• Drive omni-channel and virtual selling initiatives; manage clienteling through client books, personalized outreach, and loyalty program engagement
• Empower the team to personalize customer experiences and resolve issues effectively; lead customer data capture to support marketing and repeat business
• Recruit, onboard, and develop diverse talent; provide coaching, manage underperformance, and act as Store Leader in their absence
• Set clear performance goals, review KPIs (traffic, conversion, UPT, AUR), and coach the team to achieve or exceed targets
• Own store sales plans and forecasts; create action plans to address business opportunities and partner with corporate teams on market analysis
• Champion Kate Spade's aesthetic and brand philosophy; execute visual directives and maintain impeccable operating standards
• Oversee opening and closing procedures, cash handling, facility security, and compliance with loss prevention standards
• Manage schedules, payroll budgets, and staffing allocation to meet business needs; build community networks to support recruiting
• Support inventory management, cycle counts, and shipment accuracy; manage live stream shopping sessions and leverage social media trends for engagement

Qualifications

• 2+ years of retail management experience in fashion, lifestyle, or comparable environments
• Strong leadership, communication, and organizational skills
• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook; experience with retail management systems
• Ability to analyze selling reports, identify trends, and respond with agility
• Strong English language proficiency
• Ability to lift at least 25 lbs regularly (up to 50 lbs occasionally); capability to climb, bend, kneel, and navigate sales floor and stockroom environments

Skills

Experience

Minimum 2+ years of retail management experience in fashion, lifestyle retail, or comparable customer-facing environment. A combination of relevant education and professional experience will be considered.

Education

High school diploma or GED required; bachelor's degree or equivalent retail management training preferred.

Workplace

Compensation

The base compensation for this position ranges from USD 18.50 to USD 29 per hour.

Benefits

Medical insurance, Dental insurance, Vision insurance, 401(K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance, Tuition assistance

Culture

Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.