Kate Spade Assistant Store Leader

About Kate Spade

Kate Spade New York is a global lifestyle brand celebrated for its colorful, optimistic design language across handbags, ready-to-wear, jewelry, footwear and home décor. The house is part of the Tapestry portfolio, a global collection of fashion brands that emphasizes creativity, inclusivity and omnichannel retail innovation.

Role & Responsibilities

• Co-lead store operations with the Store Leader to maximise sales, profitability and productivity across all channels, including in-store, e‑commerce fulfilment and virtual selling.
• Model and enforce Kate Spade service behaviours and visual standards to ensure an elevated, consistent client experience.
• Drive clienteling and loyalty initiatives—maintain client books, execute targeted outreach, and capture customer data to increase repeat business.
• Recruit, onboard and coach diverse retail talent; set clear goals, review KPIs (traffic, conversion, UPT, AUR) and manage performance to achieve business targets.
• Own store sales plans and forecasts; create and implement action plans to address performance opportunities and seasonal priorities.
• Oversee operational duties including opening/closing procedures, cash handling, schedule and payroll management, inventory control and loss prevention.
• Act as Store Leader in their absence and cultivate an inclusive, motivating environment that aligns with brand culture.
• Leverage live stream shopping and social media trends to drive engagement and incremental sales.

Qualifications

• Minimum 2 years' retail management experience in fashion, lifestyle or a comparable customer‑facing environment; combination of education and experience considered.
• Proven leadership and coaching ability with experience recruiting, developing and managing frontline teams.
• Strong analytical capability to read selling reports, identify trends and translate insights into corrective action.
• Proficiency in Microsoft Word, Excel, PowerPoint and Outlook; experience with retail POS/OMS and clienteling systems.
• Flexible availability to work nights, weekends, peak seasons and public holidays as business needs require.
• Ability to lift regularly up to 25 lbs and occasionally up to 50 lbs, and to perform routine physical tasks on the sales floor and in the stockroom.

Skills

Experience

2+ years of retail management experience in fashion, lifestyle or a comparable high-volume retail environment.

Education

High school diploma or equivalent required; post-secondary coursework or diploma in business, retail management or fashion retail preferred. A combination of education and relevant experience will be considered.

Workplace

Compensation

The base compensation for this position ranges from CAD 24 to CAD 34 per hour.

Benefits

Medical insurance, Dental insurance, Vision insurance, 401(k), Paid paternity and maternity leave, Commuter benefits, Disability insurance, Tuition assistance

Culture

Kate Spade fosters a playful, design‑forward workplace rooted in optimism and inclusivity. As part of Tapestry, the brand emphasises creativity, team development and client‑centric retailing, encouraging employees to bring authentic perspectives and bold ideas to the customer experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.