Kate Spade Assistant Store Leader

About Kate Spade

Kate Spade New York is a global lifestyle brand celebrated for its colorful, optimistic aesthetic and distinctive product DNA across handbags, ready-to-wear, jewelry, footwear and home. The brand operates within the Tapestry, Inc. portfolio, a global house of fashion brands focused on inclusive culture, cross-brand collaboration and elevated customer experiences.

Role & Responsibilities

• Support the Store Leader to maximize store productivity and profitability through leadership, coaching and operational rigor.
• Lead the sales floor and model Kate Spade service behaviors and selling standards to create a high-energy, client-focused environment.
• Drive omni-channel and virtual selling, including clienteling, client books, loyalty outreach and live stream shopping sessions.
• Manage customer issue resolution and personalization of the in-store experience to protect customer loyalty and lifetime value.
• Capture customer data to support marketing and repeat business initiatives.
• Recruit, onboard and develop diverse retail talent; coach to performance and manage underperformance when needed.
• Set clear store goals, monitor KPIs (traffic, conversion, UPT, AUR) and create action plans to close performance gaps.
• Act as Store Leader in their absence and maintain an inclusive, motivating culture on the sales floor.
• Own store sales plans and forecasts; partner with corporate teams to analyse market data and optimise local strategies.
• Champion brand and visual standards, execute visual directives and communicate sell-through, stock trends and customer feedback.
• Oversee opening/closing procedures, cash handling, facility security, loss prevention and policy compliance.
• Manage scheduling and payroll within budget; support inventory management, cycle counts and shipment accuracy.

Qualifications

• Minimum of 2 years' retail management experience in fashion, lifestyle or a comparable environment; combination of education and experience considered.
• Proven leadership with strong communication, coaching and performance management capability.
• Ability to analyse selling reports, identify trends and translate insights into immediate actions.
• Availability to work a flexible retail schedule including nights, weekends, peak season and public holidays.
• Ability to lift at least 25 lbs regularly (up to 50 lbs occasionally) and perform physical duties on the sales floor and in the stockroom.

Skills

Experience

2+ years of retail management experience in fashion, lifestyle or a comparable customer-facing environment. A combination of education and experience will be considered.

Education

A combination of education and experience will be considered.

Workplace

Compensation

The base compensation for this position ranges from USD 18.50 to USD 31.50 per hour.

Benefits

Medical insurance; Dental insurance; Vision insurance; 401(k); Paid paternity and maternity leave; Commuter benefits; Disability insurance; Tuition assistance.

Culture

Kate Spade cultivates an optimistic, creative and customer-centric workplace rooted in its playful aesthetic. As part of Tapestry, the brand emphasizes inclusivity, talent development and collaborative leadership, encouraging managers to build high-performing, diverse teams.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.