Kate Spade Assistant Store Leader

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Seniority Supervisor
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Kate Spade — Assistant Store Leader in Chester. Lead sales, visual standards and team performance for the Kate Spade boutique.

Overview

Kate Spade is an internationally recognised lifestyle and accessories brand known for its modern, playful aesthetic and strong emphasis on design. The label is part of Tapestry, Inc., and operates within a global luxury retail network that values creativity, customer experience and brand consistency across boutique and department store environments.

Role & Responsibilities

  • Support the Store Leader in achieving sales targets and KPI objectives through daily coaching, performance monitoring and motivated team execution.
  • Deliver exceptional client experience by modelling high standards of service, managing clienteling activities and resolving complex customer issues.
  • Drive visual merchandising and shop-floor standards to ensure the retail environment reflects brand guidelines and promotional calendars.
  • Manage operational duties including opening/closing procedures, cash handling, inventory control, stock replenishment and loss-prevention protocols.
  • Lead shift rostering and on-the-job training; recruit, develop and mentor sales staff to build capability and maintain service continuity.
  • Prepare routine sales and operational reports for the Area Support Centre and implement action plans arising from performance reviews.

Qualifications

  • Proven supervisory experience in retail, preferably with a premium or lifestyle fashion brand.
  • Strong commercial acumen with a track record of meeting or exceeding sales targets and KPIs.
  • Excellent interpersonal and coaching skills, with the ability to inspire and develop a sales team.
  • Flexible availability to work retail hours including weekends, evenings and public holidays.
  • Right to work in the United Kingdom (where applicable).

Skills

Team leadership and coaching Clienteling and customer service excellence Visual merchandising implementation Stock management and loss-prevention procedures Cash handling and POS operations KPI analysis and retail reporting Shift rostering and labour management

Experience

Typically requires a minimum of two years' retail experience, including at least one year in a supervisory or team-lead role; experience within a premium or fashion-led brand is preferred.

Education

High school diploma or equivalent; vocational qualification in retail, sales, or hospitality is advantageous.

Workplace

This position is based in Chester, Cheshire, UK, within easy reach of Liverpool. The broader Cheshire area accounts for 3 active listings on Cerulean, 1 of which are new. In UK as a whole, Cerulean currently features 621 open positions, with 18 posted this week.

Culture

Kate Spade fosters a design-driven, client-focused retail culture that prizes creativity, attentiveness and polished presentation. The brand emphasises professional development within a collaborative retail network while maintaining a playful aesthetic and high service standards.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.