Kate Spade Assistant Store Leader

About Kate Spade

Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.

Role & Responsibilities

• Partner with the Store Leader to maximize store productivity and profitability through strategic leadership, coaching, and operational excellence
• Model Kate Spade service behaviors and selling standards while leading a high-energy, client-focused environment on the sales floor
• Drive omni-channel and virtual selling initiatives; implement clienteling through client books, personalized outreach, and loyalty program engagement
• Empower and coach team members to personalize customer experiences and resolve issues effectively; lead customer data capture to support marketing and repeat business
• Recruit, onboard, and develop diverse talent; provide coaching, manage underperformance, and foster an inclusive, motivating team culture
• Set clear performance goals, review KPIs (traffic, conversion, UPT, AUR), and coach team members to achieve or exceed targets
• Act as Store Leader during their absence and build community networks to support recruiting and brand awareness
• Own store sales plans and forecasts; create and execute action plans to address business opportunities and market gaps
• Inspire the team to exceed performance standards across all selling channels; partner with corporate teams to analyze market data and optimize strategies
• Champion Kate Spade's aesthetic and philosophy; maintain brand and operating standards through visual directives and impeccable store presentation
• Communicate sell-through data, stock trends, and customer feedback to drive continuous improvement and business results
• Oversee opening and closing procedures, cash handling, and facility security; ensure compliance with all policies, safety, and loss prevention standards
• Manage staff schedules and payroll budgets; adjust staffing levels to align with business needs and seasonal fluctuations
• Support inventory management, cycle counts, and shipment accuracy; manage live stream shopping sessions and leverage social media trends to drive customer engagement

Qualifications

• Minimum 2 years of retail management experience in fashion, lifestyle, or comparable retail environments
• Proven track record of exceeding sales targets and driving operational excellence in a team setting
• Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and retail management systems
• Demonstrated ability to analyze selling reports, identify market trends, and implement strategic responses
• Excellent leadership, communication, and organizational skills with ability to manage diverse teams
• Ability to work a flexible schedule including nights, weekends, peak seasons, and public holidays
• Physical capability to lift 25 lbs. regularly and up to 50 lbs. occasionally; ability to climb, bend, kneel, and maneuver sales floor and stockroom

Skills

Experience

Minimum 2 years of retail management experience in fashion, lifestyle, or comparable retail environments. Experience with omni-channel selling, virtual retail, and client relationship management is preferred. A combination of equivalent education and hands-on retail experience will be considered.

Education

High school diploma or equivalent required; college degree or retail management certification preferred.

Workplace

Compensation

The base compensation for this position ranges from USD 18.50 to USD 38.25 per hour.

Benefits

Medical insurance, Dental insurance, Vision insurance, 401(K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance, Tuition assistance.

Culture

Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.