Kate Spade Assistant Retail Manager
Kate Spade in New York seeks an Assistant Store Leader to drive sales, coach the team and deliver exceptional luxury client experiences.
Overview
Kate Spade is a globally recognised lifestyle and fashion brand known for playful, modern designs and accessory-led collections. The label operates within a global luxury retail network and is part of the same corporate group as other international lifestyle maisons, offering careers that combine creative brand DNA with rigorous retail and customer‑experience standards.
Role & Responsibilities
- Support the Store Leader in delivering and exceeding daily, weekly and monthly sales targets through active floor leadership and disciplined execution of visual merchandising and selling initiatives.
- Coach, develop and motivate sales associates through on‑the‑job training, performance feedback and regular team huddles to sustain high conversion and average transaction values.
- Drive exceptional client experiences and clienteling activity, cultivating long‑term relationships and ensuring personalised service for VIP and regular clientele.
- Manage operational duties including opening/closing procedures, cash handling, reconciliation, secure stock movement and adherence to loss prevention protocols.
- Execute merchandising standards and floor sets, ensuring presentation integrity, stock replenishment and effective inventory control.
- Monitor KPIs, assist with payroll and scheduling, and support the Store Leader with administrative tasks and local recruitment as required.
- Act as the Store Leader in their absence, making decisions to preserve business continuity and guest satisfaction.
Qualifications
- Proven supervisory experience in fashion or premium retail, with a track record of achieving sales targets.
- Demonstrable coaching ability with experience developing sales teams and improving individual performance.
- Strong numerical acumen and experience working with sales KPIs, cash handling and basic store P&L concepts.
- Excellent interpersonal and communication skills with a customer‑centric mindset.
- Availability to work retail hours, including weekends, evenings and peak seasonal periods.
Skills
Experience
Minimum 2 years of hands‑on retail experience with at least 1 year in a supervisory or senior sales role within fashion or premium retail. Experience in a branded or luxury environment is strongly preferred.
Education
High school diploma or equivalent required; bachelor's degree in business, retail management, fashion or related field preferred.
Workplace
The role is situated in New York, New York, USA. There are currently 1.629 open positions in New York on Cerulean, with 1154 added recently. Within New York, Cerulean currently features 1.748 open roles, including 1172 recent additions. Across USA, Cerulean lists 3.470 open roles — 1322 of them newly added.
Culture
The brand cultivates a creative, guest‑first retail culture that values design sensibility, polished client service and collaborative teamwork. Employees operate in a fast‑paced environment where commercial discipline and attention to detail are balanced with a playful, design‑led brand ethos.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.