Kate Spade Acting Supervisor

Location
Employment
Part-Time
Seniority
Supervisor
Compensation
$17–27.75/hour
Posted
Apr 1, 2026

About Kate Spade

Kate Spade New York is a global lifestyle brand known for its colorful, optimistic aesthetic across handbags, ready-to-wear, accessories and home. The brand is part of the Tapestry portfolio, a global house of fashion brands that emphasizes creativity, inclusivity and customer-centric retail experiences.

Kate Spade — Acting Supervisor (Part-time) in Carlsbad, CA. Lead the sales floor, coach the team, and drive retail performance at Carlsbad Premium Outlets.

Role & Responsibilities

  • Supervise and coach the sales team on the sales floor to deliver exceptional client service and meet store sales goals.
  • Lead daily store operations including opening/closing procedures, cash handling, and reconciliation of POS transactions.
  • Execute visual merchandising standards and seasonal floor moves to reflect brand directives and maximize sell-through.
  • Manage inventory flow between stockroom and sales floor; receive deliveries, conduct stock counts and support loss-prevention procedures.
  • Provide on-the-spot performance feedback, training and development for direct reports; assist with scheduling and shift coverage.
  • Resolve customer escalations with diplomacy, ensuring brand-appropriate service recovery and retention.
  • Support conversion-driving initiatives and local promotional activities; monitor KPI performance and implement corrective actions.

Qualifications

  • Proven ability to lift at least 25 lbs regularly and up to 50 lbs occasionally; able to climb, bend and maneuver within sales floor and stockroom environments.
  • Demonstrated leadership skills with the ability to coach, motivate and develop retail teams.
  • Strong customer service orientation and interpersonal tact; capable of diffusing high-tension situations.
  • Comfortable working in a fast-paced, sales-driven retail environment and adapting to change.
  • Authorized to work in the United States.

Skills

Sales leadership Coaching and training Visual merchandising Inventory management Cash handling and POS operations Loss prevention Customer service excellence Schedule management

Experience

Prior retail experience in a supervisory or lead capacity is preferred, with a demonstrated track record of driving sales and developing frontline associates.

Education

High school diploma or equivalent required; post-secondary coursework or credentials in retail, fashion, or business preferred.

Workplace

This position is based in Carlsbad, California, USA, within easy reach of San Diego.

Compensation

The base compensation for this position ranges from USD 17 to USD 27.75 per hour.

Benefits

Medical insurance, Dental insurance, Vision insurance, 401(K), Paid paternity and maternity leave, Commuter benefits, Disability insurance, Tuition assistance

Culture

Kate Spade fosters a creative, optimistic and customer-focused workplace where individuality and inclusivity are celebrated. As part of Tapestry, the brand emphasizes development, collaboration and a people-first approach in retail leadership.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kate Spade, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Acting Store Supervisor», «Retail Supervisor», «Acting Store Manager», «Sales Floor Supervisor», «Shift Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Kate Spade

Kate Spade Acting Supervisor

Carlsbad, USA

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