Kama Ayurveda Store Manager
About Kama Ayurveda
Kama Ayurveda is a luxury Ayurvedic beauty brand renowned for botanical, formulation-driven skincare and spa treatments rooted in Indian traditions. The brand operates in premium retail environments and emphasizes natural ingredients, artisanal quality and experiential client service.
Kama Ayurveda is hiring a Store Manager in London (Harrods) to lead the Harrods boutique and drive luxury beauty retail performance.
Role & Responsibilities
- Lead day-to-day operations of the Harrods boutique, ensuring impeccable presentation and adherence to brand standards.
- Drive sales performance and achieve revenue, conversion and average‑transaction targets through coaching and commercial planning.
- Develop and sustain high-value client relationships via proactive clienteling, personalised service and CRM utilisation.
- Recruit, train and mentor the store team, setting performance expectations and delivering ongoing coaching and development.
- Manage inventory, stock replenishment and loss-prevention procedures; oversee visual merchandising and product launches.
- Coordinate store events, masterclasses and VIP appointments in partnership with the marketing and wholesale teams.
- Produce regular sales and KPI reports; implement corrective actions to optimise store profitability and operational efficiency.
- Ensure full compliance with health & safety, cash-handling, HR and Harrods-specific operational policies.
Qualifications
- Proven experience managing a luxury retail boutique or department store concession, preferably within beauty or cosmetics.
- Demonstrable track record of meeting or exceeding sales targets and driving commercial growth.
- Strong leadership capability with experience recruiting, developing and retaining high-performing retail teams.
- Excellent interpersonal and customer-service skills with a polished, client-facing demeanour suited to a luxury environment.
- Right to work in the UK and flexibility to work retail hours, including weekends and evenings.
Skills
Experience
Minimum three years' experience in retail management with at least some of that time in luxury beauty or premium retail settings; prior concession or department-store experience strongly preferred.
Education
Secondary education required; bachelor's degree in business, retail management, hospitality or a related discipline is advantageous.
Workplace
The successful candidate will be located in London, England, UK.
Culture
Kama Ayurveda combines traditional Ayurvedic heritage with contemporary luxury retailing, prioritising authenticity, ingredient-led excellence and attentive hospitality. The workplace fosters a client-centric, collaborative atmosphere where high standards of presentation and service are essential.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kama Ayurveda, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Store Manager», «Boutique Manager», «Flagship Store Manager», «Retail Operations Manager», «Client Experience Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.