- Location
- Beverly Hills California USA
- Employment
- Contract
- Seniority
- Mid-Level
- Compensation
- $29–32/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 28, 2026
About John Lobb
John Lobb, a prestigious name in the world of luxury footwear, is renowned for its commitment to craftsmanship and quality. As part of the Hermès Group, John Lobb benefits from the rich heritage and global reach of one of the most esteemed luxury conglomerates. The brand offers a unique working environment where tradition meets innovation, providing employees with opportunities to grow within the luxury sector.
John Lobb seeks a Sales Associate for its Beverly Hills boutique on a temporary contract. The role serves international luxury clients and supports sales, customer retention, product expertise, after-sales care, merchandising, stock processes, CRM, security, and daily boutique administration; the hourly range is $29–$32, with actual rates based on the job, location, and individual experience.
Role & Responsibilities
- Provide excellent customer service, develop and maximize sales opportunities, and support customer retention.
- Develop in-depth knowledge of John Lobb products, including their features and benefits.
- Review in-store displays regularly and keep them fresh, relevant, and attractive.
- Handle customer queries and correspondence.
- Deliver and support high-quality after-sales service and sales support.
- Maintain up-to-date knowledge of stock available in the store and elsewhere.
- Ensure stock is stored and handled properly, and raise stock issues with the Store Manager.
- Participate in stock ordering, receiving, and maintenance.
- Help compile, maintain, and use an accurate customer database in support of CRM initiatives.
- Participate in security activities in line with company guidelines and help protect stock and other property from unnecessary risk.
- Liaise with the wider John Lobb team to support store requirements.
- Undertake projects and responsibilities as directed by the Manager.
- Contribute to daily boutique operations, including stock and deliveries, after-care services, customer communication, and administrative tasks.
- Build relationships with discerning international clientele while patiently delivering a high level of customer service and maximizing sales.
Qualifications
- At least 3 years of experience in high-end or luxury international retail; experience in shoes or menswear is an advantage.
- Excellent written and oral English communication skills.
- Fluency in another language is a strong advantage.
- Some experience in retail administration.
- A basic understanding of CRM, databases, and e-commerce is an advantage.
- A sophisticated approach to selling and customer relations.
- Team player.
- Dynamic, flexible, and adaptable.
- Proactive and performance-focused.
- Good problem-solving skills.
Skills
Experience
At least 3 years in high-end or luxury international retail; requisition records a minimum of 6 years.
Workplace
This position is based in Beverly Hills, California, USA, within easy reach of Los Angeles.
Explore jobs in the USA.
Compensation
The base compensation for this position ranges from USD 29 to USD 32 per hour.
Benefits
Commission and sales-performance bonus incentives; medical, dental, and vision coverage; life insurance and disability coverage; paid time off including 15 days of annual vacation, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick and safe time; paid parental leave and transition time; voluntary benefits including flexible spending accounts and voluntary life insurance; product discount; EAP resources; Family Building Support.
Culture
John Lobb fosters a culture of excellence, where employees are encouraged to uphold the brand's legacy of quality and craftsmanship. The work environment is collaborative, with a focus on continuous learning and innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like John Lobb, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Sales Associate», «Luxury Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.