- Location
- Stratford Upon Avon England UK
- Employment
- Temporary
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
About Jo Malone London
Jo Malone London is a distinguished British fragrance house, celebrated for its elegant simplicity, unexpected scent pairings and refined gift-giving rituals. As an employer, the brand offers a polished, creative environment where artistry, service excellence and sensorial storytelling are central to daily work. Teams are encouraged to cultivate expertise in fragrance, build meaningful client relationships and contribute to a culture defined by curiosity, collaboration and impeccable attention to detail. With its global presence and heritage of modern British luxury, Jo Malone London provides opportunities for professionals who value craftsmanship, individuality and the pleasure of creating memorable experiences.
Jo Malone London seeks a Stylist to deliver exceptional customer service and drive sales performance within the Stratford Upon Avon boutique. This part-time, temporary seasonal role involves hosting visitors, providing personalized fragrance consultations, and showcasing the complete world of Jo Malone through signature hand and arm massages, wedding consultations, and curated in-store events. The successful candidate will maintain visual merchandising standards, support boutique operations, and embody the brand's values of kindness, creativity, and authenticity.
Role & Responsibilities
- Deliver exceptional customer service and personalized fragrance consultations to international clientele
- Maximize individual sales and service performance targets
- Execute signature Jo Malone experiences including hand and arm massages and wedding consultations
- Support the planning and delivery of in-store events, creative experiences, and customer activations
- Maintain visual merchandising standards and work environment to competitive specifications
- Perform boutique opening and closing procedures, including housekeeping and stock management
- Build collaborative relationships with colleagues and drive team performance
- Monitor competitor activity and drive omni-channel customer engagement
- Adhere to brand grooming and presentation guidelines
- Manage inventory awareness and point-of-sale transactions
Qualifications
- Demonstrated ability to provide inspirational, authentic, and personalized customer service
- Ability to work flexible retail hours including evenings, weekends, and special events
- Experience with retail point-of-sale software systems
- Proven ability to thrive in a fast-paced, dynamic retail environment
- Professional appearance with impeccable grooming standards
- Proof of right to live and work in the United Kingdom
Skills
Experience
Previous retail or customer service experience in a prestige beauty or luxury retail environment is advantageous, though not essential. Candidates with amateur-level experience in makeup artistry or fragrance retail are encouraged to apply.
Education
No specific formal education requirement. Makeup artistry certification or equivalent is desirable but not mandatory.
Workplace
The role is situated in Stratford Upon Avon, England, UK — conveniently close to Birmingham.
Explore jobs in England or in the UK.
Culture
Jo Malone London fosters a refined, creative workplace where British elegance, craftsmanship, and storytelling shape every client and colleague experience. As an employer, it encourages collaboration, individuality, and entrepreneurial spirit, offering teams the opportunity to contribute to a distinctive world of fragrance, luxury service, and sensory innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Jo Malone London, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Stylist», «Sales Advisor», «Client Advisor», «Fragrance Consultant», «Retail Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.