Jo Malone London Senior Stylist

Employment
Full-Time
Seniority
Senior
Posted
Sep 22, 2026

Jo Malone London seeks a Senior Stylist in Oxford. Deliver luxury fragrance consultations and personalised customer experiences across 30 hours per week.

Role & Responsibilities

  • Deliver exceptional, personalised customer service aligned with Jo Malone London brand standards and values
  • Maximise individual sales performance and productivity targets within assigned shift patterns
  • Execute and support in-store events, including workshops, fragrance consultations, and special customer experiences
  • Perform signature hand and arm massage services and conduct wedding consultations
  • Maintain comprehensive awareness of stock levels and inventory management
  • Uphold visual merchandising standards and maintain a pristine store environment and housekeeping
  • Monitor competitive activity and drive an omni-channel customer approach
  • Adhere strictly to brand grooming guidelines and maintain a polished, professional appearance
  • Assist with boutique opening and closing procedures and operational responsibilities

Qualifications

  • Demonstrated expertise in makeup artistry, skincare application, or fragrance consultation with strong creative and technical proficiency
  • Proven ability to deliver inspirational, authentic, and personalised customer service in a luxury retail environment
  • Experience with retail point-of-sale software systems and digital commerce platforms
  • Capacity to work flexible retail hours including evenings, weekends, and special events in a fast-paced environment
  • Right to live and work in the United Kingdom with proof available upon request
  • Warm, kind, and gracious demeanour with a 'can-do' attitude and adaptable, versatile approach to problem-solving

Skills

Luxury fragrance and beauty product knowledge Customer relationship management and consultative selling Visual merchandising and store presentation Event coordination and execution Retail point-of-sale systems Omni-channel retail awareness Hand and arm massage techniques Wedding and special occasion consultations Stock management and inventory awareness

Experience

Retail sales or customer service experience in a luxury beauty or fragrance environment is highly desirable, with evidence of consistent achievement against sales targets. Prior makeup artistry training or previous in-store makeup experience is preferred but not essential; candidates with demonstrated amateur-level expertise and a passion for beauty are encouraged to apply.

Education

Formal makeup artistry qualification or beauty industry certification is desirable but not required. Candidates with vocational or professional training in beauty consultation, skincare, or fragrance expertise are advantageous.

Workplace

The successful candidate will be located in Oxford, England, UK.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Jo Malone London, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Advisor», «Sales Stylist», «Fragrance Consultant», «Client Experience Specialist», «Retail Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Jo Malone London

Jo Malone London Senior Stylist

Oxford, UK

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