Jo Malone London Senior Consumer Engagement Executive

Role & Responsibilities

• Monitor beauty communication and social digital landscape to identify trends and competitive positioning
• Assist Consumer Engagement Lead to execute brand marketing calendar and omni-channel marketing programs aligned with regional strategy
• Execute campaigns by partnering with in-market Education, Commercial, and Digital Commerce teams to achieve business objectives
• Deliver and execute in-market marketing strategies for new products, ensuring consistent messaging across all touchpoints including social platforms, visual merchandising, and influencer channels
• Support implementation of Social Digital and CRM plans, including media and communication execution aligned with project KPIs
• Ensure well-executed Content Calendar, digital asset localization, and brand social communication across social pages, website, and email marketing channels
• Execute local social and digital creative briefs in coordination with regional teams
• Provide feedback on emerging social media trends to optimize campaign effectiveness for customer acquisition, retention, and reactivation initiatives
• Support execution of in-market KOL and PR plans, including content development for editorial and press activities
• Brief and collaborate with key opinion leaders on content and social asset strategy
• Maintain and establish relationships with in-market KOLs for campaign support and project collaboration
• Maintain alignment with in-market Education teams on current and upcoming programs to support marketing calendar accuracy
• Support e-commerce teams to execute major seasonal campaigns and promotions
• Monitor consistent implementation of all marketing communications and initiatives in a timely manner
• Consolidate reports and analysis on marketing plans and activities for senior leadership review
• Deliver and execute all marketing activities within allocated budget parameters
• Complete ad-hoc projects and corporate initiatives as directed by the Consumer Engagement Lead

Qualifications

• Excellent written and verbal communication skills in English
• Proven experience in brand management disciplines such as marketing, sales, training, merchandising, or public relations
• Beauty marketing expertise within makeup and skincare sectors with demonstrated understanding of social digital and e-commerce channels
• Strong proficiency in Microsoft Office software applications
• Meticulous, highly organized, and capable of managing multiple tasks simultaneously in a fast-paced environment
• Ability to align, influence, and build collaborative relationships across multiple internal and external stakeholders
• Demonstrated capability to develop creative, effective, and measurable marketing initiatives
• Task and results-oriented with clear track record of achievement
• Degree in Marketing preferred

Skills

Experience

Minimum 3 years of professional experience in marketing, preferably within a fast-paced retail or sales environment with exposure to beauty, cosmetics, or consumer goods sectors.

Education

Bachelor's degree in Marketing or related discipline is preferred.

Workplace

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.