- Employment
- Seasonal
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
About Jo Malone London
Jo Malone London is a distinguished British fragrance house, celebrated for its elegant simplicity, unexpected scent pairings and refined gift-giving rituals. As an employer, the brand offers a polished, creative environment where artistry, service excellence and sensorial storytelling are central to daily work. Teams are encouraged to cultivate expertise in fragrance, build meaningful client relationships and contribute to a culture defined by curiosity, collaboration and impeccable attention to detail. With its global presence and heritage of modern British luxury, Jo Malone London provides opportunities for professionals who value craftsmanship, individuality and the pleasure of creating memorable experiences.
Jo Malone London seeks enthusiastic seasonal retail associates for its festive pop-up at Glasgow's John Lewis location from October through December. The role encompasses delivering exceptional customer experiences through personalized fragrance recommendations, supporting in-store events and visual merchandising, driving sales targets, and managing inventory operations. This temporary, part-time position is ideal for customer-focused individuals seeking to work during the peak holiday retail season.
Role & Responsibilities
- Create exceptional customer experiences with warm, tailored fragrance and product recommendations
- Assist customers in selecting gifts and signature scents aligned with their preferences
- Support festive in-store events, visual merchandising displays, and overall store presentation
- Collaborate with the retail team to achieve sales targets and performance objectives
- Execute stock deliveries, inventory replenishment, and back-of-house organization
Qualifications
- Friendly, confident and engaging communicator with strong interpersonal skills
- Flexible availability throughout peak Christmas trading weeks
- Retail or customer service experience preferred; enthusiasm and passion essential
- Ability to thrive in a fast-paced, festive retail environment
Skills
Experience
Retail or customer service experience is preferred, though enthusiasm and dedication are considered equally important.
Education
Secondary education or equivalent; no formal qualifications required.
Workplace
The successful candidate will be located in Glasgow, Scotland, UK.
Explore jobs in Scotland or in the UK.
Culture
Jo Malone London fosters a refined, creative workplace where British elegance, craftsmanship, and storytelling shape every client and colleague experience. As an employer, it encourages collaboration, individuality, and entrepreneurial spirit, offering teams the opportunity to contribute to a distinctive world of fragrance, luxury service, and sensory innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Jo Malone London, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Retail Sales Advisor», «Fragrance Associate», «Customer Experience Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.