- Employment
- Seasonal
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Sep 25, 2026
About Jo Malone London
Jo Malone London is a distinguished British fragrance house, celebrated for its elegant simplicity, unexpected scent pairings and refined gift-giving rituals. As an employer, the brand offers a polished, creative environment where artistry, service excellence and sensorial storytelling are central to daily work. Teams are encouraged to cultivate expertise in fragrance, build meaningful client relationships and contribute to a culture defined by curiosity, collaboration and impeccable attention to detail. With its global presence and heritage of modern British luxury, Jo Malone London provides opportunities for professionals who value craftsmanship, individuality and the pleasure of creating memorable experiences.
As a Make-Up Artist for Jo Malone London, this role combines creative and technical expertise with a passion for customer engagement to deliver welcoming, inspirational, and personalized in-store beauty experiences. The incumbent will educate and delight customers while collaborating with a high-performing team to execute impactful in-store events and maintain the luxury visual merchandising standards that differentiate the brand. Certification in makeup artistry and prior retail beauty experience are desirable but not required; strong candidates with amateur-level experience and demonstrable creative talent are welcome to apply.
Role & Responsibilities
- Provide personalized makeup application and beauty consultation services to enhance customer experience and drive product education
- Execute creative and technical makeup artistry to inspire customer confidence and facilitate product sales
- Collaborate with the in-store team to create and deliver high-impact beauty events and promotional activities
- Maintain visual merchandising standards and counter presentation to ensure the store environment reflects the brand's luxury positioning
- Operate retail point-of-sale systems accurately and efficiently while processing customer transactions
- Work flexibly across retail hours, including evenings, weekends, and special events in a fast-paced retail environment
Qualifications
- Makeup artistry certification or equivalent professional qualification (preferred but not required)
- Prior experience in retail makeup application or beauty counter environments (preferred)
- Demonstrated ability to deliver inspirational, authentic, and personalized customer service
- Proficiency with retail point-of-sale software systems
- Flexibility to work retail hours including evenings, weekends, and special events
- Right to live and work in the United Kingdom (required to provide proof if invited to interview)
Skills
Experience
While certification in makeup artistry and prior retail beauty counter experience is preferred, candidates with amateur-level makeup experience who demonstrate high-level creative and technical expertise are encouraged to apply.
Education
Makeup artistry certification or formal training is desirable but not required.
Workplace
The successful candidate will be located in Kingston, England, UK, with easy access to London.
Explore jobs in England or in the UK.
Culture
Jo Malone London fosters a refined, creative workplace where British elegance, craftsmanship, and storytelling shape every client and colleague experience. As an employer, it encourages collaboration, individuality, and entrepreneurial spirit, offering teams the opportunity to contribute to a distinctive world of fragrance, luxury service, and sensory innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Jo Malone London, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Consultant», «In-Store Beauty Advisor», «Makeup Specialist», «Counter Beauty Artist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.