Jo Malone London Key Holder
- Location
- North YorkOntarioCanada
- Employment
- Part-Time
- Seniority
- Supervisor
- Compensation
- $19.40–24.30/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
Jo Malone London Key Holder, North York, ON. Part-time retail supervisory role in prestige beauty at Yorkdale location.
Role & Responsibilities
- Support Store Manager and Assistant Manager in the daily efficient running of the boutique
- Lead and mentor sales team members through example, modeling service excellence and brand authenticity
- Conduct opening and closing procedures on a rotational basis, including cash reconciliation and register balancing
- Deliver inspirational, authentic, and personalized customer service to meet all sales and service targets
- Coach team members to achieve sales objectives and customer service standards
- Manage retail point-of-sale operations and cash handling procedures
Qualifications
- Proven retail experience, preferably in cosmetics or prestige beauty
- Ability to provide inspirational, authentic, and personalized customer service
- Experience with retail point-of-sale software
- Availability to work retail hours including days, evenings, weekends, and special events
- Proof of right to live and work in Canada
Skills
Experience
Previous retail experience within cosmetics or beauty is required. Prior supervisory experience including coaching or mentoring to achieve sales and customer service targets is desirable. Experience with retail operations including cash reconciliation and store opening and closing procedures is beneficial.
Education
Not specified; secondary education or equivalent assumed as standard for retail supervisory roles in prestige beauty.
Workplace
The successful candidate will be located in North York, Ontario, Canada, with easy access to Toronto.
Compensation
The base compensation for this position ranges from USD 19.40 to USD 24.30 per hour.
Benefits
Health insurance coverage (medical, dental, and vision insurance), wellness and family support programs, life and disability insurance, retirement savings plans, education-related programs, paid holidays and vacation time, commission/bonus plan eligibility.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Jo Malone London, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Lead», «Store Operations Associate», «Senior Sales Advisor», «Shift Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.