Jo Malone London Key Holder
- Employment
- Part-Time
- Seniority
- Supervisor
- Compensation
- $17.15–28.58/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
Jo Malone London Key Holder, part-time retail supervisory role in New York offering $17.15–$28.58/hr plus health, retirement, and bonus opportunities.
Role & Responsibilities
- Coach and mentor sales team members to deliver exceptional customer service and meet sales targets
- Perform opening and closing store procedures on a rota basis, including cash reconciliation
- Support Store Manager and Assistant Manager in daily retail operations and staff supervision
- Model and communicate brand values and behaviors to the sales team
- Lead by example in providing inspirational, authentic, and personalized customer service
Qualifications
- Proven retail experience, preferably within cosmetics or prestige beauty
- Demonstrated ability to provide inspirational, authentic, and personalized customer service
- Previous retail operations experience including cash reconciliation and store opening/closing procedures
- Prior supervisory or mentoring experience in coaching others to achieve sales and customer service targets
- Proficiency with retail point-of-sale software
- Legal authorization to work in the United States
Skills
Experience
Previous retail experience in cosmetics or beauty retail is required. Prior supervisory experience or mentoring role is desirable. Experience with store operations, cash reconciliation, and retail point-of-sale systems is valuable.
Education
No specific formal education requirement stated; high school diploma or equivalent is standard for retail supervisory roles.
Workplace
The role is situated in New York, New York, USA.
Compensation
The base compensation for this position ranges from USD 17.15 to USD 28.58 per hour.
Benefits
Health insurance coverage (medical, dental, and vision), wellness and family support programs, life and disability insurance, retirement savings plans, education-related programs, paid holidays and vacation time, and competitive incentive compensation and commission/bonus plan eligibility (subject to plan guidelines and role eligibility).
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Jo Malone London, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Supervisor», «Retail Operations Associate», «Store Shift Lead», «Sales Floor Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.