Jo Malone London Key Holder
- Employment
- Part-Time
- Seniority
- Supervisor
- Compensation
- $17.25–28.75/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
Jo Malone London Key Holder, part-time position in Nashville, TN. Lead by example and mentor retail staff while managing store operations for Estée Lauder Companies.
Role & Responsibilities
- Mentor and coach sales team members to demonstrate inspirational, authentic, and personalized customer service aligned with sales and customer service targets
- Support the Store Manager and Assistant Manager in maintaining smooth, efficient store operations
- Conduct daily cash reconciliation at the start and end of shifts
- Open and close the store on a rotational basis, following established protocols
- Model desired behaviors and lead by example to reinforce store standards
- Manage retail point-of-sale operations and transactions
Qualifications
- Proven retail experience, preferably in cosmetics or prestige beauty
- Demonstrated ability to deliver inspirational, authentic, and personalized customer service
- Retail operations experience including cash reconciliation (desirable)
- Previous supervisory experience with coaching and mentoring (desirable)
- Experience with retail point-of-sale software
- Right to live and work in the United States
Skills
Experience
Previous retail experience required; supervisory or coaching experience is desirable but not essential. Candidates should be comfortable working flexible retail hours, including evenings, weekends, and special events in a fast-paced environment.
Education
No specific formal education requirement stated; retail or beauty industry qualifications are a plus.
Workplace
This position is based in Nashville, Tennessee, USA.
Compensation
The base compensation for this position ranges from USD 17.25 to USD 28.75 per hour.
Benefits
Health insurance coverage (medical, dental, and vision), wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, competitive bonus program participation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Jo Malone London, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Leader», «Senior Sales Associate», «Store Operations Lead», «Supervisory Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.