- Location
- Birmingham England UK
- Address
- Unit 7, Grand Central, Birmingham B2 4BF View map
- Employment
- Seasonal
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
About Jo Malone London
Jo Malone London is a distinguished British fragrance house, celebrated for its elegant simplicity, unexpected scent pairings and refined gift-giving rituals. As an employer, the brand offers a polished, creative environment where artistry, service excellence and sensorial storytelling are central to daily work. Teams are encouraged to cultivate expertise in fragrance, build meaningful client relationships and contribute to a culture defined by curiosity, collaboration and impeccable attention to detail. With its global presence and heritage of modern British luxury, Jo Malone London provides opportunities for professionals who value craftsmanship, individuality and the pleasure of creating memorable experiences.
Jo Malone London, the prestigious British fragrance house owned by Estée Lauder Companies, seeks a Christmas Stylist for its Selfridges Birmingham location. This seasonal part-time role welcomes both first-time retail entrants and experienced professionals seeking to develop expertise in luxury fragrance curation and personalized customer engagement. The successful candidate will embody the brand's philosophy of distinctive, understated elegance while providing inspirational, authentic service during the festive period.
Role & Responsibilities
- Provide inspirational and personalised customer service, demonstrating knowledge of Jo Malone London's signature fragrance collections and fragrance layering capabilities
- Develop fragrance expertise and become a knowledgeable connoisseur through ongoing training and brand immersion
- Engage clients with authentic, approachable communication that reflects the brand's understated yet distinctive positioning
- Support sales objectives through professional retail practices and demonstrated commitment to customer satisfaction
- Maintain flexibility across scheduled days and hours as required during the Christmas trading period
Qualifications
- Passion and energy for providing inspirational, authentic and personalised customer service
- Approachable, friendly demeanour with a 'can-do' attitude and flexibility
- Flexible availability across days and hours, with willingness to discuss scheduling needs with the hiring manager
- Right to live and work in the United Kingdom
- Previous retail experience preferred but not essential; training and development in fragrance expertise is provided
Skills
Experience
Retail experience is beneficial but not required; the brand is committed to developing team members' expertise in luxury fragrance and customer engagement regardless of prior background.
Education
No specific educational qualifications are required; training in fragrance knowledge and retail best practices is provided.
Workplace
This position is based in Birmingham, England, UK.
Explore jobs in England or in the UK.
Benefits
Commission scheme, product discount, training and development
Culture
Jo Malone London fosters a refined, creative workplace where British elegance, craftsmanship, and storytelling shape every client and colleague experience. As an employer, it encourages collaboration, individuality, and entrepreneurial spirit, offering teams the opportunity to contribute to a distinctive world of fragrance, luxury service, and sensory innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Jo Malone London, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Fragrance Stylist», «Seasonal Sales Associate», «Beauty Advisor», «Retail Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.