- Location
- Tunbridge Wells England UK
- Address
- Unit 101 Royal Victoria Place,, Victoria Road, Tunbridge Wells TN1 2SR View map
- Employment
- Temporary
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Oct 10, 2026
About Jo Malone London
Jo Malone London is a distinguished British fragrance house, celebrated for its elegant simplicity, unexpected scent pairings and refined gift-giving rituals. As an employer, the brand offers a polished, creative environment where artistry, service excellence and sensorial storytelling are central to daily work. Teams are encouraged to cultivate expertise in fragrance, build meaningful client relationships and contribute to a culture defined by curiosity, collaboration and impeccable attention to detail. With its global presence and heritage of modern British luxury, Jo Malone London provides opportunities for professionals who value craftsmanship, individuality and the pleasure of creating memorable experiences.
Jo Malone London is seeking a Christmas Sales Associate for a temporary contract with various working hours at Fenwick in Tunbridge Wells. The role delivers personalised customer service, supports in-store events and maintains visual merchandising standards; make-up artistry experience is preferred, with amateur-level experience also welcomed.
Role & Responsibilities
- Deliver a welcoming, inspirational and personalised in-store customer experience that educates and delights customers.
- Use creative and technical expertise to support customer service.
- Contribute to in-store events as part of a high-performing team.
- Maintain the store’s visual merchandising standards.
Qualifications
- A make-up artistry qualification or previous retail make-up experience is preferred; applicants with amateur-level experience are welcome if they can demonstrate strong creative and technical expertise.
- Ability to provide inspirational, authentic and personalised customer service.
- Ability to work retail hours, including days, nights, weekends and special events, in a fast-paced environment.
- Previous experience with retail point-of-sale software.
- Proof of the right to live and work in the country is required if invited to interview.
- Flexible availability across days and hours; availability should be discussed with the hiring manager before or during the interview.
Skills
Workplace
The role is situated in Tunbridge Wells, England, UK.
Explore jobs in England or in the UK.
Culture
Jo Malone London fosters a refined, creative workplace where British elegance, craftsmanship, and storytelling shape every client and colleague experience. As an employer, it encourages collaboration, individuality, and entrepreneurial spirit, offering teams the opportunity to contribute to a distinctive world of fragrance, luxury service, and sensory innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Jo Malone London, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Seasonal Sales Advisor», «Retail Sales Associate», «Client Advisor», «Fragrance Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.