Jo Malone London Business Planning and Market Operations Intern

About Jo Malone London

Jo Malone London is a distinguished British fragrance house, celebrated for its elegant simplicity, unexpected scent pairings and refined gift-giving rituals. As an employer, the brand offers a polished, creative environment where artistry, service excellence and sensorial storytelling are central to daily work. Teams are encouraged to cultivate expertise in fragrance, build meaningful client relationships and contribute to a culture defined by curiosity, collaboration and impeccable attention to detail. With its global presence and heritage of modern British luxury, Jo Malone London provides opportunities for professionals who value craftsmanship, individuality and the pleasure of creating memorable experiences.

Role & Responsibilities

• Consolidate and update regional marketing calendars for key launches, campaigns, and commercial moments.
• Prepare planning documents and presentation materials for internal meetings.
• Track milestones, deadlines, and follow-ups for launch and campaign planning.
• Collect, organize, and summarize launch and business performance data from different sources.
• Prepare basic analyses and dashboards for business reviews and team discussions.
• Track key initiatives and flag updates, gaps, and outstanding information requests from markets or internal teams.
• Coordinate day-to-day with Marketing, Demand Planning, Supply Chain, Finance, Retail, and Online teams.
• Follow up on action points, timelines, and information requests.
• Help keep planning tools, trackers, and templates clear, accurate, and easy to use.
• Prepare and format PowerPoint presentations, Excel trackers, recap documents, and meeting materials.
• Consolidate market feedback, competitor insights, and internal updates.
• Assist with ad hoc projects related to commercial planning, product launches, or operational execution.

Qualifications

• Currently pursuing a bachelor's or master's degree in Business, Marketing, International Business, Finance, or a related field.
• Strong interest in beauty, consumer trends, brand strategy, and commercial planning.
• Strong analytical skills and comfort working with numbers and data.
• Excellent attention to detail and ability to produce accurate, well-structured documents.
• Good organizational skills and ability to manage multiple tasks and deadlines.
• Strong communication skills and ability to work with different teams.
• Proactive, curious, reliable, and eager to learn in a fast-paced international environment.
• Good command of Excel and PowerPoint.
• Fluent English; French or another language is a plus.

Skills

Experience

First internship experience in marketing, business analysis, luxury, beauty, retail, FMCG, or commercial operations is a plus.

Education

Currently pursuing a bachelor's or master's degree in Business, Marketing, International Business, Finance, or a related field.

Culture

Jo Malone London fosters a refined, creative workplace where British elegance, craftsmanship, and storytelling shape every client and colleague experience. As an employer, it encourages collaboration, individuality, and entrepreneurial spirit, offering teams the opportunity to contribute to a distinctive world of fragrance, luxury service, and sensory innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.