Jo Malone London Boutique Manager

Employment
Full-Time
Seniority
Manager
Posted
Sep 22, 2026

Jo Malone London seeks experienced Boutique Manager for Dublin Brown Thomas Grafton St location. Lead team and deliver luxury retail excellence.

Role & Responsibilities

  • Lead and mentor the boutique team to achieve sales and customer service targets
  • Oversee the smooth daily operations of the retail location
  • Develop and execute in-store events, including wedding consultations and signature hand and arm massage experiences
  • Provide inspirational, authentic, and personalized customer service
  • Coach team members to their full potential
  • Align the team with Jo Malone London's boutique and brand vision

Qualifications

  • Proven retail experience at Supervisor level or above, preferably in beauty
  • Demonstrated ability to deliver inspirational, authentic, and personalized customer service
  • Experience in coaching and mentoring others
  • Strong drive to achieve sales and customer service targets
  • Flexible availability across days and hours
  • Legal right to live and work in Ireland

Skills

Retail operations Team leadership Customer service Sales management Event coordination Staff coaching and mentoring

Experience

Proven retail experience at Supervisor or above level, preferably within the beauty sector. Experience of coaching and mentoring others to achieve their full potential is essential.

Workplace

The successful candidate will be located in Dublin, Dublin, Ireland.

Benefits

Commission scheme, product discount, training and development

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Jo Malone London, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Manager», «Assistant Store Manager», «Retail Manager», «Boutique Operations Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Jo Malone London

Jo Malone London Boutique Manager

Dublin, Ireland

Continue to the application.

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