- Employment
- Seasonal
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Sep 24, 2026
About Jo Malone London
Jo Malone London is a distinguished British fragrance house, celebrated for its elegant simplicity, unexpected scent pairings and refined gift-giving rituals. As an employer, the brand offers a polished, creative environment where artistry, service excellence and sensorial storytelling are central to daily work. Teams are encouraged to cultivate expertise in fragrance, build meaningful client relationships and contribute to a culture defined by curiosity, collaboration and impeccable attention to detail. With its global presence and heritage of modern British luxury, Jo Malone London provides opportunities for professionals who value craftsmanship, individuality and the pleasure of creating memorable experiences.
As a skilled make-up artist at Jo Malone London, the successful candidate will deliver personalized, inspirational in-store beauty experiences through expert application and consultation. The role encompasses customer education, visual merchandising excellence, and participation in in-store events, combining creative artistry with technical proficiency in a fast-paced luxury retail environment.
Role & Responsibilities
- Provide expert makeup application and personalized consultation to customers, demonstrating creative and technical expertise
- Create welcoming and inspirational in-store experiences that educate and delight customers with authentic, personalized service
- Execute in-store events and campaigns to drive impact and engagement
- Maintain the store's visual merchandising standards to ensure competitive market positioning
- Operate retail point-of-sale systems and process customer transactions
- Work as part of a high-performing team to achieve store targets and brand standards
Qualifications
- Ability to provide inspirational, authentic, and personalized customer service
- Ability to work retail hours including days, nights, weekends, and special events in a fast-paced environment
- Experience with retail point-of-sale software systems
- Proof of right to live and work in the United Kingdom
- Creative and technical expertise in makeup application
Skills
Experience
Makeup artistry certification or previous retail makeup counter experience is preferred; amateur-level experience is welcomed provided strong creative and technical expertise can be demonstrated.
Education
Certification in makeup artistry is desirable but not required.
Workplace
This position is based in London, England, UK.
Explore jobs in England or in the UK.
Culture
Jo Malone London fosters a refined, creative workplace where British elegance, craftsmanship, and storytelling shape every client and colleague experience. As an employer, it encourages collaboration, individuality, and entrepreneurial spirit, offering teams the opportunity to contribute to a distinctive world of fragrance, luxury service, and sensory innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Jo Malone London, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Make-up Artist», «Makeup Consultant», «Beauty Advisor», «In-Store Beauty Artist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.