Jo Malone London Assistant Store Manager
- Location
- Garden CityNew YorkUSA
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
Assistant Store Manager - Jo Malone London, Garden City, NY. Lead retail team in prestige beauty with Estée Lauder Companies.
Role & Responsibilities
- Support Store Manager in leading, coaching and developing Sales Associates team to achieve sales targets and operational goals
- Conduct training and mentorship programs to build associate performance and customer service excellence
- Manage daily retail operations including inventory management, cash reconciliation, and point-of-sale system oversight
- Ensure store compliance with operational standards and company policies
- Deliver inspirational, personalized customer service and lead by example
- Oversee store/counter during Store Manager absence
- Monitor team scheduling and ensure adequate staffing levels
- Report on sales performance metrics and identify improvement opportunities
Qualifications
- Proven retail experience, preferably within cosmetics and prestige beauty
- Previous supervisory or team lead experience with demonstrated coaching and mentoring capabilities
- Track record of achieving sales and customer service targets
- Retail operations expertise including inventory management and cash reconciliation
- Proficiency with retail point-of-sale systems
- Proficiency in Microsoft Office suite
- Ability to work flexible retail hours including evenings, weekends, and special events
- Right to work authorization in the United States
Skills
Experience
Proven supervisory and retail operations experience in a fast-paced retail environment, ideally within the cosmetics or prestige beauty sector. Demonstrated track record of successfully coaching and developing team members to achieve sales and customer service targets.
Education
High school diploma or equivalent (GED). Further retail management or business certification preferred.
Workplace
The successful candidate will be located in Garden City, New York, USA, with easy access to New York.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Jo Malone London, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Manager, Retail Operations», «Retail Operations Supervisor», «Sales Floor Supervisor», «Store Operations Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.