- Location
- 6455 Macleod Trail, 72 (View map)Calgary, AB T2H 0K8Canada
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Posted
- Nov 12, 2026
About Jo Malone London
Jo Malone London is a distinguished British fragrance house, celebrated for its elegant simplicity, unexpected scent pairings and refined gift-giving rituals. As an employer, the brand offers a polished, creative environment where artistry, service excellence and sensorial storytelling are central to daily work. Teams are encouraged to cultivate expertise in fragrance, build meaningful client relationships and contribute to a culture defined by curiosity, collaboration and impeccable attention to detail. With its global presence and heritage of modern British luxury, Jo Malone London provides opportunities for professionals who value craftsmanship, individuality and the pleasure of creating memorable experiences.
The Assistant Store Manager supports the Store Manager in leading and developing the sales team to achieve sales, customer service and operational targets. The anticipated base salary range is CAD 21.78–32.69, based on a 40-hour work week and scaled accordingly; pay depends on qualifications, skills, experience and/or budget. Eligible employees may receive the stated benefits and may participate in an applicable commission/bonus plan.
Role & Responsibilities
- Support the Store Manager in leading, coaching and developing Sales Associates to meet sales, customer service and operational targets.
Qualifications
- Proven retail experience, preferably in cosmetics.
- Ability to provide inspirational, authentic and personalized customer service.
- Previous supervisory experience and a proven track record of coaching or mentoring others to achieve sales and customer service targets.
- Retail operations experience, including inventory management and cash reconciliation.
- Ability to work retail hours, including days, nights, weekends and special events, in a fast-paced environment.
- Previous experience with retail point-of-sale software.
- Proficiency in Microsoft Office.
- Ability to provide proof of the right to live and work in Canada if invited to interview.
Skills
Experience
Proven retail experience; previous supervisory experience.
Workplace
The successful candidate will be located in Calgary, Alberta, Canada.
Explore jobs in Alberta or in Canada.
Benefits
Health, dental and vision insurance; wellness and family support programs; life and disability insurance; retirement savings plans; education-related programs; paid holidays and vacation time; eligibility to participate in a commission/bonus plan, subject to plan guidelines and role eligibility.
Culture
Jo Malone London fosters a refined, creative workplace where British elegance, craftsmanship, and storytelling shape every client and colleague experience. As an employer, it encourages collaboration, individuality, and entrepreneurial spirit, offering teams the opportunity to contribute to a distinctive world of fragrance, luxury service, and sensory innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.