Jo Malone London Assistant Manager, Retail
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $13.61–35.75/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
Jo Malone London seeks an Assistant Store Manager in New York, NY to lead retail operations and coach Sales Associates in a luxury beauty environment.
Role & Responsibilities
- Support the Store Manager in leading, coaching, and developing Sales Associates to achieve all sales, customer service, and operational targets
- Supervise daily retail operations, including inventory management, cash reconciliation, and compliance with company policies
- Mentor and coach team members to improve performance and foster professional growth
- Maintain inspirational, authentic, and personalized customer service standards
- Manage retail hours including days, nights, weekends, and special events
- Oversee point-of-sale operations and ensure accuracy of transactions and reporting
Qualifications
- Proven supervisory experience with a track record of coaching and mentoring others
- Previous retail experience preferably within cosmetics or prestige beauty
- Demonstrated ability to provide inspirational and personalized customer service
- Retail operations experience including inventory management and cash reconciliation
- Proficiency with retail point-of-sale software
- Proficiency in Microsoft Office
- Ability to work retail hours including days, nights, weekends, and special events in a fast-paced environment
- Proof of right to live and work in the United States
Skills
Experience
Proven supervisory experience within a fast-paced retail environment, preferably in cosmetics or luxury beauty. Demonstrated track record of coaching and mentoring Sales Associates to achieve sales and customer service targets.
Education
No specific educational requirements stated; high school diploma or equivalent is typically required for retail supervisory roles.
Workplace
The successful candidate will be located in New York, New York, USA.
Compensation
The base compensation for this position ranges from USD 13.61 to USD 35.75 per hour.
Benefits
Health insurance coverage (medical, dental, and vision), wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, and eligibility for a competitive bonus program.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Jo Malone London, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Store Manager», «Deputy Store Manager», «Retail Operations Supervisor», «Store Support Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.