Jo Malone London Assistant Boutique Manager

Employment
Temporary
Seniority
Supervisor
Posted
Oct 5, 2026

About Jo Malone London

Jo Malone London is a distinguished British fragrance house, celebrated for its elegant simplicity, unexpected scent pairings and refined gift-giving rituals. As an employer, the brand offers a polished, creative environment where artistry, service excellence and sensorial storytelling are central to daily work. Teams are encouraged to cultivate expertise in fragrance, build meaningful client relationships and contribute to a culture defined by curiosity, collaboration and impeccable attention to detail. With its global presence and heritage of modern British luxury, Jo Malone London provides opportunities for professionals who value craftsmanship, individuality and the pleasure of creating memorable experiences.

Jo Malone London is seeking an Assistant Boutique Manager in Birmingham to elevate in-store events, including wedding consultations and signature Hand and Arm massages, oversee smooth store operations and align the team with the boutique and brand vision. This is a full-time temporary role covering maternity leave, working 37.5 hours over five days.

Role & Responsibilities

  • Elevate in-store events, including wedding consultations and signature Hand and Arm massages.
  • Ensure the smooth running of the store.
  • Align the team with the boutique and brand vision.

Qualifications

  • Proven retail experience at Supervisor level or above, preferably in beauty.
  • Experience coaching and mentoring others to help them achieve their full potential and succeed.
  • Drive to achieve sales and customer service targets.
  • Flexible availability across days and hours; availability should be discussed with the hiring manager before or during the interview.
  • Proof of the right to live and work in the country.

Skills

Coaching and mentoring Sales target achievement Customer service

Experience

Proven retail experience at Supervisor level or above, preferably in beauty.

Workplace

The role is situated in Birmingham, England, UK.

Benefits

Competitive industry salary, commission scheme, and product discount.

Culture

Jo Malone London fosters a refined, creative workplace where British elegance, craftsmanship, and storytelling shape every client and colleague experience. As an employer, it encourages collaboration, individuality, and entrepreneurial spirit, offering teams the opportunity to contribute to a distinctive world of fragrance, luxury service, and sensory innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Jo Malone London, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Store Manager», «Deputy Boutique Manager», «Assistant Retail Manager», «Assistant Shop Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Jo Malone London

Jo Malone London Assistant Boutique Manager

Birmingham, UK

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