Jimmy Choo Seasonal Sales Associate
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 2, 2026
About Jimmy Choo
Jimmy Choo is an internationally recognised luxury house specialising in footwear, handbags and accessories, renowned for its glamorous aesthetic and red-carpet heritage. The brand operates within Capri Holdings Limited and maintains a global retail network and wholesale presence, combining artisanal craftsmanship with a polished, fashion-forward retail experience.
Jimmy Choo Seasonal Sales Associate in Rome — Capri Holdings seeks a full-time associate to deliver luxury client service and boutique sales.
Role & Responsibilities
- Deliver exemplary, personalised customer service in line with the brand's Selling Ceremony to exceed client expectations and drive conversions.
- Project and uphold the Jimmy Choo luxury image through impeccable grooming, professional demeanour and adherence to the dress code.
- Develop and maintain in-depth product knowledge — construction, materials, care and design — to advise clients authoritatively.
- Build, grow and manage a personal client database to encourage repeat visits and long-term loyalty.
- Handle and resolve customer complaints promptly by investigating issues, proposing solutions and escalating to store management when required.
- Support merchandise replenishment and maintain accurate stock records in accordance with company procedures.
- Participate in stock takes and assist with inventory controls to ensure continued stock supply and record accuracy.
- Contribute to visual merchandising standards and ensure the boutique’s presentation, tidiness and cleanliness reflect brand guidelines.
- Attend store meetings and training; represent the brand at promotional events and client-facing activities.
- Support back-of-house administrative tasks and other ad-hoc duties as requested by store management, demonstrating flexibility to meet business needs.
- Adhere to all company procedures, Retail Excellence standards and health & safety and security protocols.
Qualifications
- Proven client-facing retail experience, ideally within a luxury or premium fashion environment (seasonal or permanent).
- Strong interpersonal and communication skills with a customer-centric mindset.
- Demonstrable ability to build relationships and develop a personal client base.
- Attention to detail in merchandising, stock control and boutique presentation.
- Ability to work flexible hours, including weekends and evenings, to meet store scheduling needs.
- Professional appearance and commitment to brand grooming and conduct standards.
Skills
Experience
Previous retail sales experience is required; one or more seasons within luxury fashion or premium retail is strongly preferred. Demonstrable track record of client development and meeting sales targets is an advantage.
Education
High school diploma or equivalent; formal retail, fashion or customer service training is advantageous.
Workplace
The successful candidate will be located in Rome, Lazio, Italy.
Culture
Jimmy Choo fosters a high-energy, client-focused retail culture where presentation, service excellence and sartorial sensibility are paramount. As part of Capri Holdings, the brand emphasizes professional grooming, continuous training and teamwork within an aspirational luxury environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Jimmy Choo, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Advisor», «Client Advisor», «Boutique Sales Associate», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.