Jimmy Choo Sales Associate
- Location
- ZurichZurichSwitzerland
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 25, 2026
About Jimmy Choo
Capri is a global luxury fashion group that manages a portfolio of premium lifestyle brands. The organisation operates internationally across retail, wholesale and digital channels and is known for combining creative heritage with commercial rigor. As an employer, Capri positions itself as a fast-moving, brand-driven organisation within the luxury sector.
Jimmy Choo Sales Associate role in Globus, Switzerland. Luxury retail position offering customer service and sales excellence in fashion accessories.
Role & Responsibilities
- Provide exceptional customer service aligned with the Selling Ceremony, consistently surpassing expectations
- Demonstrate and embody the glamorous luxury lifestyle image of Jimmy Choo through personal presentation, attitude, and behaviour
- Develop comprehensive product knowledge encompassing construction, materials, care instructions, and design heritage
- Build and maintain a personal client database to encourage repeat visits and foster customer loyalty
- Resolve customer complaints with professionalism and efficiency, escalating to store management as required
- Replenish stock according to company procedures and maintain accurate inventory records
- Participate in stock takes and maintain effective stock controls
- Attend and engage in all store meetings, training events, and promotional activities
- Ensure visual merchandising standards and concession cleanliness are consistently maintained
- Contribute ideas for operational and performance improvements
- Monitor and strive to achieve key performance indicators and individual/store sales targets
- Implement all company procedures, standards, and policies; maintain compliance with host store requirements
- Communicate potential health and safety concerns to store management
- Support store management with back-of-house and administrative operations as needed
- Demonstrate flexibility in fulfilling ad-hoc duties to support successful concession operations
Qualifications
- Demonstrable success as a sales consultant within a luxury brand
- Fluent in English and German
- Excellent written and verbal communication skills
- Strong knowledge and understanding of the luxury market and fashion sector
- Proven ability to handle multiple demands and competing priorities simultaneously
- Proactive approach to anticipating and addressing client needs
- Ability to exceed customer expectations consistently
- Innovation and initiative in establishing customer care standards
Skills
Experience
Demonstrable success gained as a sales consultant within a luxury brand environment, with strong evidence of sales achievement and customer relationship building.
Education
No specific educational qualifications are stated; however, strong communication skills and fashion/luxury market knowledge are essential.
Workplace
This position is based in Zurich, Zurich, Switzerland.
Culture
Capri cultivates a diverse and inclusive workplace that values differences and fosters professional growth. The environment is brand-focused and collaborative, balancing creative energy with commercial discipline typical of a global luxury group.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Jimmy Choo, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Style Advisor», «Customer Service Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.