Jimmy Choo Sales Associate
- Location
- Employment
- Full-Time
- Seniority
- Junior
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 27, 2026
About Jimmy Choo
Jimmy Choo is an international luxury accessories maison renowned for women’s shoes and a broader offer of handbags, small leather goods, scarves, eyewear and fragrance. The brand operates a global network of boutiques and concessions in prestigious department stores and is part of the Capri Holdings Limited luxury fashion group, which provides global scale and cross-brand retail expertise.
Jimmy Choo — Sales Associate in Globus, Zurich, Switzerland. Deliver exceptional luxury client service and drive sales for footwear and accessories.
Role & Responsibilities
- Deliver exemplary, personalised customer service at every touchpoint by following the company Selling Ceremony and exceeding customer expectations.
- Project the Jimmy Choo luxury image through professional grooming, manner, presentation and conduct.
- Develop and maintain deep product knowledge — construction, materials, care and design — to advise clients confidently.
- Build, grow and manage a personal client database to drive repeat business and long-term loyalty.
- Manage customer enquiries and complaints promptly: investigate, propose solutions and escalate to store management when required.
- Support stock replenishment and maintain accurate stock records in line with company procedures; participate in stock takes when needed.
- Maintain merchandise presentation to Visual Merchandising (VM) standards and ensure the concession’s cleanliness and tidiness.
- Contribute ideas to improve concession performance and actively pursue individual and store KPIs and sales targets.
- Support store management with back-of-house and administrative duties and attend all required meetings and training.
- Represent Jimmy Choo during in-store promotional events and activities and ensure compliance with Host store policies and health & safety procedures.
Qualifications
- Proven success as a sales consultant within a luxury brand or premium retail environment.
- Fluent in English and German; additional languages are advantageous.
- Excellent verbal and written communication skills with strong interpersonal presence.
- Demonstrable selling skills and history of achieving or exceeding sales targets.
- Sound knowledge of the luxury market, client service standards and fashion trends.
- Ability to manage multiple priorities, remain composed under pressure and anticipate client needs.
Skills
Experience
Demonstrable track record as a sales consultant within a luxury or premium fashion brand, with evidence of clienteling, meeting sales targets and contributing to store performance.
Education
Secondary education (high school diploma) required; vocational training or further study in retail, luxury brand management, fashion or hospitality is desirable.
Workplace
This position is based in Zurich, Zurich, Switzerland.
Culture
Jimmy Choo cultivates a glamorous, client-centric retail culture that prizes craftsmanship, product knowledge and impeccable service. As part of the Capri Holdings group, the brand combines creative leadership with global retail standards, providing dynamic in-store training and a high-performance, collaborative environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Jimmy Choo, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Luxury Sales Consultant», «Retail Sales Associate», «Style Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.