Jimmy Choo Sales Associate
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 22, 2026
About Jimmy Choo
Capri is a global luxury fashion group that manages a portfolio of premium lifestyle brands. The organisation operates internationally across retail, wholesale and digital channels and is known for combining creative heritage with commercial rigor. As an employer, Capri positions itself as a fast-moving, brand-driven organisation within the luxury sector.
Jimmy Choo Sales Associate in Troy, USA. Develop clientele and drive luxury footwear and accessories sales with 2-5 years retail experience required.
Role & Responsibilities
- Develop and cultivate a personal clientele base through exceptional service and consistent relationship management
- Represent the Jimmy Choo brand as an ambassador through professional in-store and virtual client interactions
- Fulfill key-holder responsibilities including store opening and closing procedures, cash handling, and financial accountability
- Maintain comprehensive product knowledge of luxury footwear and accessories to provide informed client guidance
- Execute sales standards including consultative selling techniques, clientele book management, and client-focused problem resolution
- Assist clients through the selection and try-on process with attentive, knowledgeable support
- Achieve and exceed monthly sales targets through proactive identification of sales opportunities and consistent performance
- Maintain rigorous visual merchandising standards and inventory management throughout the selling floor and back-of-house
- Ensure compliance with all company policies, operational procedures, and standards including attendance tracking via UltiPro portal
- Cultivate client relationships through personalized follow-up communication including phone calls, emails, thank-you correspondence, and out-of-town merchandise shipping
- Operate POS and CRM systems with proficiency to process transactions and maintain accurate client records
Qualifications
- 2–5 years of demonstrated luxury retail sales experience with an established client following
- Mastery of luxury retail store operations, processes, and associated tools
- Proven ability to build and expand a customer base through consultative selling
- Proficiency with POS and CRM systems
- Excellent verbal and written communication skills in English
- Ability to operate effectively under pressure while maintaining professionalism and composure
- Strong multi-tasking capability with exceptional attention to detail
Skills
Experience
2–5 years of luxury retail sales experience with established clientele is required. Candidates should demonstrate a proven track record of building personal client relationships and exceeding sales targets in an upscale retail environment.
Education
High school diploma required; college degree preferred.
Workplace
This position is based in Troy, Michigan, USA, within easy reach of Detroit.
Culture
Capri cultivates a diverse and inclusive workplace that values differences and fosters professional growth. The environment is brand-focused and collaborative, balancing creative energy with commercial discipline typical of a global luxury group.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Jimmy Choo, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Sales Specialist», «Brand Ambassador», «Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.