Jimmy Choo Sales Associate

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Location
SanremoLiguriaItaly
Employment
Part-Time
Seniority
Entry-Level
Posted
Mar 31, 2026

About Jimmy Choo

Jimmy Choo is an internationally recognised luxury footwear and accessories house known for glamour, craftsmanship and red-carpet visibility. The brand is part of Capri Holdings, a global fashion group that operates multiple premium labels and offers structured retail career pathways across boutiques and corporate functions.

Jimmy Choo Sales Associate (Part-time) in Sanremo, Italy — deliver luxury customer service, manage client relationships and support boutique operations.

Role & Responsibilities

  • Deliver exceptional, personalised customer service following the brand’s Selling Ceremony to exceed client expectations and drive sales.
  • Project the Jimmy Choo luxury image through professional grooming, immaculate presentation and polished client interactions.
  • Develop and maintain thorough product knowledge — construction, materials, care and design — to advise clients confidently.
  • Build, manage and grow a personal client database to encourage repeat visits and long-term customer loyalty.
  • Resolve client complaints promptly by investigating issues, proposing solutions and escalating to store management when appropriate.
  • Operate day-to-day merchandising tasks: replenishment, visual merchandising to VM standards, tidiness and boutique presentation.
  • Maintain accurate stock control, participate in stock takes and follow company procedures to ensure inventory integrity.
  • Support and represent the brand during in-store promotional events and activities.
  • Attend store meetings and training sessions; apply learnings to improve sales performance and boutique operations.
  • Adhere strictly to Retail Excellence standards, company policies, health & safety and security procedures.
  • Provide administrative and back-of-house support to the Store Manager and Assistant Manager as required, demonstrating flexibility for ad-hoc duties.

Qualifications

  • Demonstrable excellence in customer service with a client-focused approach.
  • Impeccable personal presentation and ability to embody the brand’s luxury image.
  • Strong commercial awareness with a focus on achieving KPIs and sales targets.
  • Proven ability to build and maintain client relationships (clienteling) and manage a client database.
  • Reliable numeracy and accuracy for cash handling, stock control and basic administrative tasks.
  • Flexibility to work retail hours, including weekends and evenings, and to support promotional events.

Skills

Clienteling Visual Merchandising (VM standards) Stock control and inventory management Cash handling Point of Sale (POS) operations Customer Relationship Management (CRM) / client database management

Experience

Preferably 1+ years of retail experience, ideally within luxury or premium fashion; demonstrable sales results and experience with clienteling are advantageous.

Education

Secondary education (high school diploma) or equivalent; vocational training in retail or luxury goods is desirable.

Workplace

The successful candidate will be located in Sanremo, Liguria, Italy, with easy access to Nice.

Culture

Jimmy Choo boutiques cultivate a highly polished, service-driven environment where attention to detail and personal presentation are paramount. As part of Capri Holdings, the brand offers a fast-paced retail culture with opportunities for professional development across a global luxury group.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Jimmy Choo, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Boutique Sales Consultant», «Luxury Retail Associate», «Retail Sales Advisor», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.