Jimmy Choo Sales Associate
Jimmy Choo Sales Associate (Part-time) in Sanremo, Italy — deliver luxury customer service, manage client relationships and support boutique operations.
Overview
Jimmy Choo is an internationally recognised luxury footwear and accessories house known for glamour, craftsmanship and red-carpet visibility. The brand is part of Capri Holdings, a global fashion group that operates multiple premium labels and offers structured retail career pathways across boutiques and corporate functions.
Role & Responsibilities
- Deliver exceptional, personalised customer service following the brand’s Selling Ceremony to exceed client expectations and drive sales.
- Project the Jimmy Choo luxury image through professional grooming, immaculate presentation and polished client interactions.
- Develop and maintain thorough product knowledge — construction, materials, care and design — to advise clients confidently.
- Build, manage and grow a personal client database to encourage repeat visits and long-term customer loyalty.
- Resolve client complaints promptly by investigating issues, proposing solutions and escalating to store management when appropriate.
- Operate day-to-day merchandising tasks: replenishment, visual merchandising to VM standards, tidiness and boutique presentation.
- Maintain accurate stock control, participate in stock takes and follow company procedures to ensure inventory integrity.
- Support and represent the brand during in-store promotional events and activities.
- Attend store meetings and training sessions; apply learnings to improve sales performance and boutique operations.
- Adhere strictly to Retail Excellence standards, company policies, health & safety and security procedures.
- Provide administrative and back-of-house support to the Store Manager and Assistant Manager as required, demonstrating flexibility for ad-hoc duties.
Qualifications
- Demonstrable excellence in customer service with a client-focused approach.
- Impeccable personal presentation and ability to embody the brand’s luxury image.
- Strong commercial awareness with a focus on achieving KPIs and sales targets.
- Proven ability to build and maintain client relationships (clienteling) and manage a client database.
- Reliable numeracy and accuracy for cash handling, stock control and basic administrative tasks.
- Flexibility to work retail hours, including weekends and evenings, and to support promotional events.
Skills
Experience
Preferably 1+ years of retail experience, ideally within luxury or premium fashion; demonstrable sales results and experience with clienteling are advantageous.
Education
Secondary education (high school diploma) or equivalent; vocational training in retail or luxury goods is desirable.
Workplace
The successful candidate will be located in Sanremo, Liguria, Italy, with easy access to Nice. 6 luxury roles are listed in Sanremo on Cerulean, 2 posted in the last 48 hours. Across the Liguria region, Cerulean lists 11 open positions — 2 listed in the past two days. Cerulean currently advertises 1.378 open roles in Italy, including 65 added in the last 48 hours.
Culture
Jimmy Choo boutiques cultivate a highly polished, service-driven environment where attention to detail and personal presentation are paramount. As part of Capri Holdings, the brand offers a fast-paced retail culture with opportunities for professional development across a global luxury group.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.