Jimmy Choo Sales Associate
- Location
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 20, 2026
About Jimmy Choo
Jimmy Choo is an established global luxury accessories house renowned for its women's shoes and complementary range of handbags, small leather goods, scarves, eyewear and fragrance. The brand projects a glamorous, fashion-forward image through its boutiques and international wholesale partners. Jimmy Choo operates as part of Capri Holdings Limited, benefitting from the strategic and operational scale of a major luxury fashion group.
Jimmy Choo in Puerto Banus is hiring a Sales Associate to deliver luxury boutique service and clienteling expertise.
Role & Responsibilities
- Deliver exceptional, personalised customer service at every touchpoint by following the brand’s Selling Ceremony and customer-care protocols.
- Project the Jimmy Choo luxury lifestyle through impeccable personal presentation, grooming, attitude and conduct.
- Develop and maintain deep product knowledge (construction, materials, care and design) to inform and upsell to clients.
- Build, grow and manage a client database to drive repeat purchases and long-term loyalty (clienteling).
- Resolve customer concerns promptly and professionally, escalating to store management when appropriate.
- Support stock replenishment and maintain accurate stock records; participate in stock takes and inventory controls.
- Ensure merchandise presentation meets VM standards and maintain boutique tidiness and visual integrity at all times.
- Attend store meetings and training sessions; represent the brand at promotional events and in-store activities.
- Support back-of-house and administrative tasks as requested by the Store Manager and Assistant Manager.
- Adhere to company procedures, Retail Excellence standards, and health & safety and security policies.
Qualifications
- Proven sales success within a luxury brand or premium retail environment.
- Fluent English (verbal and written); additional languages are advantageous.
- Excellent verbal and written communication skills with professional interpersonal manner.
- Demonstrable clienteling and sales-closing ability with a track record of meeting targets.
- Strong knowledge and understanding of the luxury market, product categories and customer expectations.
- Ability to manage competing priorities, remain composed under pressure and be proactive in anticipating client needs.
- High standards of professionalism, discretion and presentation.
Skills
Experience
Prior experience as a sales consultant or client advisor in a luxury or premium fashion brand, with demonstrable achievement against sales targets and experience in client database management and clienteling.
Education
Secondary education (high school diploma) or equivalent; vocational training in retail, fashion or customer service is desirable.
Workplace
This position is based in Puerto Banus, Andalusia, Spain, within easy reach of Malaga.
Culture
Jimmy Choo fosters a boutique-driven, client-focused culture where impeccable service and style are paramount. As part of Capri Holdings, the brand combines a glamorous retail environment with structured training and professional development opportunities typical of a global luxury group.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Jimmy Choo, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Boutique Sales Consultant», «Retail Sales Advisor», «Luxury Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.