Jimmy Choo Sales Associate (Protected Category)
Jimmy Choo — Part-time Sales Associate (reserved for protected category) in Milan. Apply if listed under Italian Law 68/1999.
Overview
Jimmy Choo is an internationally recognised luxury fashion house known for its craftsmanship, glamorous aesthetic and footwear-led collections. The brand operates a global retail network and sits within Capri Holdings, a multinational fashion group that nurtures distinct luxury labels while sharing corporate resources and retail expertise.
Role & Responsibilities
- Deliver exceptional, personalised customer service informed by in-depth product knowledge.
- Build, develop and maintain a proprietary client database; execute clienteling activities to drive repeat business and lifetime value.
- Represent the brand professionally during in-store promotional events and external customer engagements.
- Manage merchandising and stock operations: replenish stock, assist in stock takes and ensure visual standards are met.
- Resolve customer enquiries and complaints promptly, escalating complex issues when necessary.
- Contribute ideas and commercial feedback to support store performance and sales targets.
Qualifications
- Belonging to the protected categories lists under Italian Law No. 68/1999 (application reserved to eligible candidates).
- Enthusiastic, self-confident and self-motivated with a strong sense of professionalism.
- Demonstrable ability to represent a high-end luxury lifestyle and maintain brand standards under pressure.
- Prepared to work events and flexible retail hours typical of boutique environments.
- Russian speaker preferred.
Skills
Experience
Previous retail or luxury sales experience is preferred, particularly with demonstrable client development, meeting sales targets and participation in promotional or event-driven selling.
Education
High school diploma or equivalent; vocational training or tertiary qualification in retail, fashion or a related discipline is desirable.
Workplace
This position is based in Milan, Lombardy, Italy. Cerulean lists 574 open roles in Milan, including 31 posted recently. The broader Lombardy area accounts for 598 active listings on Cerulean, 33 of which are new. In Italy as a whole, Cerulean currently features 1.378 open positions, with 65 posted this week.
Benefits
Lunch vouchers; product allowance and employee discount; birthday day off; exclusive employee sales.
Culture
Jimmy Choo fosters a glamorous, creative workplace that values craftsmanship, attention to detail and strong client relationships. As part of Capri Holdings, employees benefit from the backing of a global fashion group while working within a boutique, client-focused retail environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.